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Title

Human Resources Generalist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Win The Future with Inspiro in Coeur d’Alene Idaho! – We are looking to add a HR Generalist / Payroll & Benefits to our team!

Onsite position, must be able to commute to the Coeur d'Alene, ID office located at: 200 W Hanely Ave, Coeur d'Alene, ID 83815

Inspiro is a pioneering leader in global customer experience management. With headquarters in the Philippines and offices in Coeur d’Alene, ID; Madison, WI; and Managua, Nicaragua, we blend tech-savvy and a people-centric approach to deliver multi-lingual, omni-channel solutions that create awesome customer experiences. We have over 12,000 customer champions in 35 global strategic locations serving some of the world's best-known companies across various industries.

Welcome to Inspiro. The future of BPO.

 

As a HR Generalist / Payroll & Benefits, your primary responsibility will be the aligning of business objectives with employees and management in designated business units, with a secondary responsibility of Payroll and Benefits Administration.

 

Responsibilities:

  • Consults with management, providing HR guidance when appropriate
  • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Provides HR Policy guidance and interpretation.
  • Provide training on use of Payroll system and Benefits system to New Hire classes.
  • Create/Update/Maintain employee files (physical & data)
  • Create/Update/Maintain employee benefit status using benefit provider portals
  • Create/Update/Maintain Orientation materials
  • Respond to Employment Verification inquiries
  • Payroll processing
  • Other similar and/or related responsibilities as assigned
 
Position Requirements
  • A minimum of 2 years Human Resources experience: preferably in a call center environment
  • A minimum of 1 years Payroll and Benefits Administration experience: preferably in a call center environment
  • Full understanding of HR functions and best practices
  • Better than average written and spoken communication skills.
  • Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Human Resources Information Systems (HRIS).
  • General knowledge of various employment laws and practices
  • Excellent organizational and analytical skills.
 
Full-Time/Part-Time Full-Time  
Shift -not applicable-  
Location Inspiro CDA  
About the Organization Inspiro is one of the world’s largest and most diversified Business Process Outsourcing (BPO) service providers in terms of clients, geographical presence and capabilities. We have defined the highest standards of excellence together with our clients for Customer Relationship Management (CRM). Our global team of more than 21,000 dedicated professionals across the Americas, Australia, Vietnam, Thailand, China, Japan, and the Philippines inSPire success.





Welcome to Inspiro. The future of BPO.


 

This position is currently not accepting applications.

To search for an open position, please go to http://CRMUSInc.appone.com



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