Email Opening Title Business Management SME, ITSO DCD - Suitability  About the Organization Established in 2015, Assertive Professionals (AP), is an Economically Disadvantaged Woman Owned Small Business (EDWOSB) and Service-Disabled Veteran Owned Small Business (SDVOSB). Armed with expertise, a passion for the industry, and an employee centric corporate culture, AP has already made a name for itself within the Defense Contracting community taking 15th place in America's Top 100 Small Business Visionaries for the 2018 Best of Small Business Awards, receiving the HireVets Platinum Medallion from the Department of Labor in 2021, has a 4.9 rating on Glassdoor, made the Inc. 5000 list and is a VET100 awardee as one of the fastest growing Veteran Owned Businesses in 2021. Our Mission: Providing cleared professionals who assist the Department of Defense, Intelligence Community, and Department of Homeland Security in accomplishing their missions worldwide, through an employee centric culture of development, communication, and transparency. Position Timelines: OPEN positions are available right now. These are best for active job seekers. PROPOSED positions are pending the results of a source selection process. Have some flexibility and want to help us win? Apply to a proposed position today. PIPELINE positions are for anyone interested in a career with AP in the future. A recruiter will prequalify you and reach back out once we have a suitable position.   Req Number OPE-19-00008   Location Washington, DC   Full-Time/Part-Time Full-Time   Minimum Clearance Suitability  Timeline None Specified  Description Assertive Professionals is in search of a Senior Business Management SME for the Information Technology Services Office, Data Center Division (ITSO DCD), to work in support of the Department of Homeland Security (DHS) on PACTS II under the PMSS OCIO Task Order. The SME will be responsible for the following: Provide business management support and advanced master scheduling for planning, scheduling, coordinating, and monitoring OCIO business management projects throughout the complete Lifecycle Provide performance management and financial management support services for OCIO programs and projects Integrate project schedules and dependencies for OCIO business management projects Manage business management schedule requirements detailing the project tasks necessary to ensure successful project implementation, deployment and execution Facilitate communication between all levels of DHS staff, OCIO staff, Program Managers, Project Managers, management, senior leadership, second-party contractors, third-party contractors, internal and external stakeholders to define business management project and schedule requirements Perform service level analysis and survey oversight through assisting with establishing and integrating business management, scheduling and performance processes to enhance quality of services, customer satisfaction, continuous improvement and primary ITIL function areas Review and draft Service Level Agreements (SLAs), Service Level Objectives (SLOs) and Quality Assurance Surveillance Plans (QASPs) to identify, monitor and report business management performance metrics Implement and assist in streamlining the Portfolio Review processes Assist performing research and analysis to develop, edit, correct and process business management documents in compliance with the customer, Program Office and Contracting Officers requirements Assist drafting and developing original documents from research and raw content, as required Troubleshoot, problem-solve and implement corrective actions to process deliverable submissions accurately Implement business management and performance management solutions and best practices managing, monitoring and reporting business management projects and performance shall develop and maintain a weekly Business Management Status Reports tracking PRs, deliverables, costs, action items, milestones and performance metrics Position Requirements: Minimum of 7 years of professional experience, including 4 years of experience in specialization BS/BA degree   EOE Statement Assertive Professionals, LLC, is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.   This position is currently not accepting applications. 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