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Community Support Supervisor (Intellectual Disability Services Mental Health and Clinical Services)  



The Community Support Supervisor (CSS) shall work on a Team and be responsible to oversee homes and services supporting persons with disabilities and for supervising staff. The CSS is accountable to the Team Coordinator.

The Team will be responsible for the oversight of homes and services supporting adults with disabilities. Some homes and services will be licensed and some will not. Some homes will support adults with the primary diagnosis of mental illness and some homes will support adults with the primary diagnosis of intellectual disabilities. The CSS is responsible to assure that quality supports and services are provided to people residing in the homes or who are receiving OHI services to which he/she has been assigned, and that the philosophy of OHI is adhered to at all times. The CSS shall understand that people requiring support who have one disability, such as mental illness, can also have another disability such as a cognitive disability, a substance abuse disorder, or a medical condition. These conditions are called co-occurring disorders. The CSS shall promote OHI's welcoming and effective provision of supports to people with co-occurring disorders.

The CSS is responsible to assure that there is consistency in the operation of homes and services; that the communication amongst team members is effective; that duplication of efforts are eliminated; bureaucracy is reduced; that the small agency feeling is maintained; that a holistic approach is provided to people supported; and best practices are used with people supported.

The CSS is responsible for supervising staff. Supervising staff includes conducting performance reviews, providing support, supervision, observation, recognition and/or mentoring at least monthly with each employee supervised, facilitating employee performance improvement, and staff retention. He/she is ultimately responsible for the staffing of each home and service. He/she is responsible to facilitate staff meetings.

The CSS is responsible to assure quality programmatic, medical supports and services are provided to people supported at all times. He/she is responsible to participate in the development of plans and protocols to support people to live more productively in their communities. He/she is responsible to participate in the development data keeping tools and to monitor the person's progress.

The CSS must assure the safe and effective handling of funds. The CSS is responsible to assure the accurate administration of medications. The CSS is responsible to assure that the rights of people supported are protected, and to assure crisis prevention and intervention is implemented as needed.

The CSS shall be responsible to assure all homes and services are licensed and/or accredited as necessary, meet fire safety and life safety codes, are clean and well organized, and if overseeing homes, assure those homes fit well into their communities. He/she shall provide on-call services for the Team.

Position Requirements


The Community Support Supervisor (CSS) shall preferably have a Bachelor’s Degree in a related field. LSW licensure or greater is preferred; two years’ experience in the human services field; one year direct contact experience with individuals with disabilities; and three years’ experience in leadership, supervision and administrative areas is required. A Mental Health Rehabilitation Technician/Community (MHRT-C) certification is required. The CSS shall have group facilitation experience and skills; experience in fiscal management; ability to work a flexible schedule; crisis prevention, intervention and teaching experiences; a valid Maine driver’s license and own vehicle.

The CSS shall have physical skills – be able to run, squat, stoop/bend, kneel, climb stairs, be able to lift at least 50 pounds (or ¼ own body weight), push and pull against potential resistance; and be able to implement non-physical and physical interventions with people supported when needed. He/she shall have adequate vision, reading, writing and documentation skills and hearing to perform the essential functions of the job; demonstrated commitment to the mission and philosophy of OHI; public speaking abilities; conflict resolution skills; ability to assimilate information and apply it to situations; ability to maintain assigned work hours, having sufficient endurance to perform tasks over long periods of time; and technological proficiency.

Full-Time/Part-Time Full-Time  
Position Community Support Supervisor (Intellectual Disability Services Mental Health and Clinical Services)  
About the Organization OHI is a Maine-based, public nonprofit organization providing supports and services to people with intellectual disabilities, autism and mental illness for the past 35 years. With offices in the greater Bangor area, specifically in the towns of Hermon and Brewer, OHI currently supports about 400 people in six Maine counties. OHI provides 24-hour residential services and various community services for people to live productively in their communities.

OHI also provides permanent housing in Bangor and Brewer for adults with disabilities, and professional development training for people, including family members, caregivers and support workers. In November 2013, OHI opened the Brewer Area Food Pantry as both a means to meet a growing need and to give back to a community which the people it supports rely upon.

OHI strongly believes in providing person-specific intellectual disability and mental health services tailored to the specific needs and desires of the person supported.

Our fundamental philosophy - Everything is Possible - drives the manner and method in which we operate, and provide supports and services to people in the greater Bangor area and five other Maine counties. We believe everyone can be successful and happy with the right quality of supports and the right combination of services. We must value the unlimited possibilities of everyone's potential to learn, develop and grow. Our eight values associated with our philosophy capture the essence of our organization and employees.  

This position is currently accepting applications.

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