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Assistant Branch Manager (Stamford) 

About the Organization We are people serving people. Established in 1849, Savings Bank of Danbury is a full-service community bank rooted in history and positioned for the future. We provide a full array of deposit, savings, and lending services for individuals and businesses. Through modern banking technology, our customers can access to their accounts and manage their money anytime, on the go. We are committed to employing highly-motivated people who value customer care, professionalism, and team success.  
EOE Statement Savings Bank of Danbury is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Position Assistant Branch Manager I  
Full-Time/Part-Time Full-Time  
Description

SUMMARY:

Under the direction and supervision of the Branch Manager, oversees branch operations by performing a variety of supervisory and customer service duties to ensure the ongoing effectiveness of the branch remains in conformance with established bank policies and operating procedures.

PRIMARY DUTIES

Establish and carry-out daily operations procedures to ensure branch operates in accordance with bank policies and procedures:

  • Assist the Teller Manager in organizing the daily activities of the teller line to ensure adequate coverage and efficient operations. Provides direction and assistance to staff and participates in periodic performance reviews.
  • Provide pleasant and professional atmosphere for customers to do their banking. Opens and cross-sells bank products to new and existing customers using a “ needs based” selling approach.
  • Assists customers in general banking questions and day–to-day problems in a timely, pleasant and accurate way.
  • Troubleshoots and resolves customer problems and complaints.
  • Provides sales support to branch manager utilizing sales coaching techniques to ensure established branch goals are attained.
  • Is aware of and complies with CRA guidelines and policies and the bank’s non-discrimination policy.
  • Responsible for keeping branch marketing materials up to date and achieve a satisfactory marketing audit.
  • Processes mortgage applications through MortgageBot if it meets the appropriate criteria.

SECONDARY DUTIES

  1. Maintain a professional attitude and level of expertise by attending weekly team meetings, monthly operations meetings and ongoing training sessions.
  2. Maintain open lines of communication with branch staff to ensure internal policies and product changes as well as regulatory and related developments are discussed.
  3. Provide back-up to Branch Manager as needed.
  4. Provide branch coverage for Saturday schedule as needed.
  5. Monitors teller cash drawers to ensure appropriate cash levels are maintained.
  6. Assists Teller Manager in completion of end of day tasks including
    • balancing of the branch
    • outgoing cash letter preparation
    • outgoing interoffice mail correspondence
    • teller balancing
  7. Perform other related assignments as requested
 
Position Requirements

EDUCATION AND EXPERIENCE

  • High school diploma or equivalent work experience
  • SBLI License
  • Minimum three to five years experience as a teller with some supervisory experience
  • Proven organizational, customer service, sales and problem solving skills
  • Computer literate.
 
Hours Per Week 40 


This position is currently not accepting applications.

To search for an open position, please go to http://SavingsBankofDanbury.appone.com



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