Share Email Opening Title Administrative Assistant (FFL/FWL)  About the Organization OUR MISSION Endeavors passionately serves vulnerable people in crisis through our innovative, personalized approach. We seek to provide comprehensive, effective, and innovative services that encourage growth, allowing people to build better lives for themselves, their families, and their communities. Why? Because we believe that everyone holds the capacity to grow, heal, change, succeed, and affect others positively. OUR VISION We restore dignity and improve the quality of life for the vulnerable people we serve through the benefits of our programs. We seek to unify families and communities torn apart by poverty, unemployment, or neglect by providing real, practical solutions and a path to earned income. We do this through a wide array of programs and services supporting children, families, veterans and those struggling with mental illness and other significant disabilities.   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Shift Days   Number of Openings 1   Category Administration   Location FFL: San Antonio, TX Office   Description The Fairweather Programs provide supportive housing, case management, life skills training, and supportive employment opportunities for people with significant disabilities so that they can achieve a life full of stability, successes, and self sufficiency. JOB PURPOSE: Create a positive first impression for callers and visitors while providing administrative support to the Fairweather programs staff and clients. 40% Create a positive first impression for callers and visitors Answer multi-line telephone system and route to appropriate person in a prompt and professional manner Be knowledgeable of basic information regarding the Fairweather Programs and other programs being directed by Family Endeavors so as to be able to intelligently communicate information to visitors Welcome and greet visitors and clients in a friendly and professional manner. Maintain a neat, inviting and professional appearance in lobby and personal work desk 50% Perform administrative duties in an accurate and timely manner: Input client services into program database and prepare summary of data as requested Prepares various reports using word, spreadsheets, and presentation software for Office Manager and Director Support administrative staff with scheduling of appointments, filling in client files, and maintain communication between clients and staff 5% Receive and sort mail on a daily basis, place in staff boxes. Receive and sign for deliveries and notify recipient. Receive and process donations according to current needs/instructions. 5% Maintain building security: Maintain building accessibility by issuing gate codes and proxy cards, as necessary Monitor on site cameras for safety concerns   Position Requirements EDUCATION: High School or equivalent and 1 year related experience. EXPERIENCE: 6 months experience with a multi-line telephone system, 1 year preferred; 1 year experience with excel; 1 year in a customer service focused environment; experience with mental illness or other disabilities a plus. ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employer’s sole discretion. LICENSES: Driver’s License with clear record. VEHICLE: Must have daily use of a vehicle. LANGUAGE: Bilingual (English and Spanish), preferred OTHER: Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others. Must commit to protecting the integrity and confidentiality of the clients served. EXCEPTIONS TO THESE CRITERIA MUST BE APPROVED BY THE DEPARTMENT HEAD. ESSENTIAL KNOWLEDGE, SKILLS, and ABILITIES: COMMUNICATION: Ability to communicate clearly and effectively via oral or written means. Ability to present a friendly and positive demeanor to clients and children served, staff and the general public. COMPOSURE: Ability to remain calm and maintain self-control in the midst of difficult circumstances and emergencies. Ability to respond in a professional manner in all situations. DECISION MAKING: Ability to set work priorities and to evaluate and create solutions to work related problems. Ability to think analytically and evaluate the impact of decisions. COMPUTER: Working knowledge of Word and Excel. 25 WPM, 90% data entry accuracy. TRAINING REQUIREMENTS: ORIENTATION: 2 days ON THE JOB: 2 months for basic competency; 1 year to experience full cycle of duties MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Multi-line telephone, computer, ten key calculator, printers, copiers, faxes, scanner. PHYSICAL REQUIREMENTS: Constant – Ability to communicate with callers determine routing of calls and information needed. Constant – Ability to communicate with clients to determine needs Frequent – Ability to input data, sort/organize work, complete paperwork. Frequent – Ability to sit for prolonged periods of time at reception desk. Occasional – Ability to move up to 10 pounds; deliveries, office supplies, stacks of files, etc. WORKING CONDITIONS: Indoors: 95% - Office environment; normal noise conditions Outdoors: 5 % - All weather conditions and variable temperatures; daily trip to mailbox RELATION TO OTHER JOBS: REPORTS TO: Office Manager SUPERVISES: n/a   Salary/Wage $11.00 to $13.00 per hour depending on proven experience; also full benefits package   EOE Statement Endeavors® and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a veteran in accordance with applicable federal laws. Endeavors® and Endeavors Unlimited, Inc. also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Endeavors® and Endeavors Unlimited, Inc. are "Equal Opportunity/Affirmative Action Employers."   This position is currently not accepting applications. To search for an open position, please go to http://FAMILYENDEAVORSINC.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Deputy Director of Emergency Services in San Antonio, Texas Posted on: 8/31/2023 [Apply Now] PRN Reservist in San Antonio, Texas Posted on: 9/28/2023 [Apply Now] Clinician (Intrepid) in San Antonio, Texas Posted on: 9/28/2023 [Apply Now] Financial Analyst (Intrepid) in San Antonio, Texas Posted on: 2/26/2024 [Apply Now] Follow us

 

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