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Title

NMCI Service Representative 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Information Technology  
Description

Help Desk support specialist to provide support on windows workstation and laptops
and perform daily tasks to manage and troubleshoot workstations and laptops and resolve system performance issues, including hardware and software support, lab support and user accounts support.  Installing and testing workstations; activating LAN connections, deploying phones; participating in NMCI seat refresh events; installing and testing printers; performing installation of equipment/software and modifications to hardware configuration at various sites; ensuring that all new installations/modifications are tracked in the inventory management system.

Responsible for desktop Information Assurance (IA) compliance issues; evaluate, test, recommend assets to meet department needs (hardware/software); asset add, move, change; asset disposal; responding to data calls for specific information; attending weekly department meetings; implementing DoD security requirements.

Qualifications:

2 years of relevant experience; CompTia Sec+ and MS Win 7 certifications; IAT Level I compliance IA with DoD 8570.01-M.
 

US CITIZENSHIP AND DoD SECRET SECURITY CLEARANCE

**MUST BE A U.S. CITIZEN and MUST HAVE ACTIVE DoD Security Clearance – Secret.

 
Position Requirements  
Full-Time/Part-Time Full-Time  
Position Help Desk Specialist  
Exempt/Non-Exempt Non-Exempt  
Location EHS Philadelphia Navy Yard Office  
About the Organization About the Organization WILL PRESENT HERE  

This position is currently accepting applications.

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