Share Email Opening Title Remote Customer Service Representative  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Description Are you driven to provide exceptional customer service? Call Control is looking to bring on board, several new team members! It’s time to break up with your typical 9-5. We are looking for individuals that break the customer service barriers and are willing to help us succeed in breaking the call center norm. 5-day work week, 25 hours per week, one weekday and Sunday off. *Mondays and Saturdays mandatory* *Eligible applicants will be emailed an assignment upon review of their resume   Job Duties: Receive inbound calls on behalf of dealership clients and assist customers. Schedule service appointments and answer basic inquiries as needed. Project a friendly and helpful demeanor while communicating with customers. Gather and update customer and vehicle information. Address customer inquiries and concerns to meet dealership and manufacturer objectives for follow-up calls. Work efficiently and effectively in a team-based environment. Conduct outbound calls following a pre-designed script (service/sales follow-up). Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.   Team members enjoy the following benefits: Paid training. Daily, weekly, and monthly competitions. Paid time off for full-time and part-time team members A fantastic work/life balance. All team members work 5-day workweek. A starting wage of $11.00 per hour with bi-annual performance and pay reviews A management staff who cares about your personal and professional growth. Full-time opportunities available after review. Additional benefits available for full-time team members.   Position Requirements Requirements: Excellent verbal communication skills A quiet workplace, free from distractions. High-speed internet A compatible wired headset Be able to type 35 Words Per Minute Pass all system requirements Previous customer service experience is required Some automotive knowledge is preferred   Eligible Applicants must be located within one of the following states: Michigan Nebraska North Carolina Ohio Pennsylvania Texas West Virginia   Schedule/Availability   Tags customer service, supplemental income, work from home, remote, virtual, teamwork, call center, automotive, BDC   This position is currently not accepting applications. To search for an open position, please go to http://CallControlLLC.appone.com

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