Email Opening Title Customer Service Representatives  Description Seeking a customer service representative and call center agent for our Jiffy Lube locations in NC and SC. Job duties include but are not limited to: Providing excellent customer service to customers Answering phone calls for 21 locations Inform the customers about our services, locations of stores, or concerns they may have Record customer complaints and forward to appropriate supervisors and stores If unable to answer a question or concern, or if they need to speak to an individual, forwarding the call the the appropriate store or department Recording calls and submitting spreadsheet to appropriate supervisor(s) with call information Maintaining Jiffy Lube's excellent customer service reputation and building a positive rapport with callers.   Position Requirements Experience: Sales experience is preferred Customer Service experience is preferred Automotive experience is preferred Must be able to read and write English, and perform basic computer functions Must be comfortable speaking over the phone and taking notes Must be comfortable working from home with limited direct supervision High speed internet access is required Computer access is required Must be proficient in Microsoft office applications (outlook,teams,excel,word) Must live within 30-40 miles of Charlotte, NC This position description in no way states or implies that these are the only duties/functions to be performed by the employee. Employees will be required to follow any other job-related instructions and to perform any other job-related duties/functions requested by their supervisor. A landline phone will be provided for the representative to use at home.   Location HQ   Full-Time/Part-Time Full-Time and/or Part-Time   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   Category Administration   This position is currently not accepting applications. To search for an open position, please go to http://CiSALubesUSAInc.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles Million Dollar Plus Mangers ONLY! - Charlotte in Charlotte, NC Posted on: 7/17/2024 [Apply Now] ASM (Assistant Store Manager) -Charlotte in Charlotte, NC Posted on: 7/17/2024 [Apply Now] District Manager - Columbia in Charlotte, NC Posted on: 7/17/2024 [Apply Now] Sales Trainer - Charlotte in Charlotte, NC Posted on: 7/17/2024 [Apply Now] Sales Trainer - Columbia in Charlotte, NC Posted on: 7/17/2024 [Apply Now]

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