Have you ever wanted to be an integral part of a fast-paced, entrepreneurial organization that is truly transforming an industry and positively impacting hundreds of thousands of peoples' lives at the same time? And, having a ton of fun while doing it?
Then, take at least another 60 seconds to keep reading this not-so-common job description for this not-so-common company!
At Dodson, we're all about having a positive impact on both the people we serve and the people who serve them. In fact, in the next 10 years, the Vision we all share for our company is to positively impact over 500,000 lives by cultivating a team of the brightest, most trustworthy, and innovative people who constantly raise the bar for our industry.
Hopefully, you just got a glimpse of where you fit in. We are searching for the next amazing Senior Property Manager to join our not-so-ordinary team of folks who are hell bent on achieving our Vision.
What we believe makes us unique is how we embrace and live our Core Values every day. If these Values match up with the type of people you love to work with, we hope you'll keep reading...
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Driven - Stretch your limits, Be Proactive, Get it done
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Honorable - Be accountable, Treat people with respect, Do the right thing
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Empathetic - Shut up & listen, Show you care, Get over yourself
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Courageous - Trust yourself, Eat the frog, Next play
In addition to getting fired up about having an impact that matters, (being fired up about helping us achieve our Vision while living our Core Values,) here's what else you'll bring to the Team:
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Ability to work independently - we don't have the time or desire to hand-hold (and we want people who hate that anyway)
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No sweaty armpits (like the kind that go all the way to your belt-line) - we need you to stay cool under pressure
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A command of Microsoft Office suite (we assume you'll have that if you're reading this)
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A B.S. degree (but no BS please)
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And, of course, you'll be bright, trustworthy and innovative
And, here's some of what you'll be doing as our next amazing Senior Property Manager:
The Dodson Management Property Manager reports directly to the Regional Property Manager, and will be responsible for the day to day operations.
The Senior Property Manager is responsible for maximizing the financial performance and meeting or exceeding designated Target Performance Goals (TPGs). The Senior Property Manager helps to maximize the financial performance of the assigned property by monitoring: marketing, leasing, collections, resident relations, resident retention, customer service, community maintenance, contracted services, capital improvements, administration, reporting, community safety, and legal compliance through monthly property evaluations.
The Senior Property Manager routinely evaluates pricing models, additional revenue streams, and market trends in order to make recommendations to the Director of Operations. The successful Senior Property Manager demonstrates a strong sense of urgency, high level of energy and adaptability to a fast paced and changing environment.
Related Targeted Performance Goals
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Physical Occupancy
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Financial Occupancy
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NOI Growth
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Delinquency
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Resident Turnover
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Capital Expenditures per Unit
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Employee Turnover
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Operating Margin
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ROIC
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Written Property Evaluations
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Service Request Responsiveness
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Make Ready Completion
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Policy & Procedure Compliance
Essential Duties and Responsibilities for Property
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Embrace and execute the vision, mission and beliefs of the company
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Represent oneself and the company in a professional manner at all times
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Achieve or exceed company targeted physical and economic occupancy goals by effectively managing all activity related to leasing, resident retention and concessions
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Maximize financial performance including year over year Net Operating Income (NOI), revenue growth, and other income
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Analyze and prepare all rent pricing strategies and concession reports
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Input, track and approve expenses through Resman
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Maintain expenses in-line with budget
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Track property and team member performance by monitoring Targeted Performance Goals (TPGs)
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Implement strategies for improving TPGs
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Oversee collection of rent, ancillary income and bad debt
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Manage product inventory and reduce number of days-vacant through use of lease expiration logs and other tracking tools
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Respond to customer needs in a timely and professional manner
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Provide professional and positive leadership to team members
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Interact closely with service team to manage community maintenance programs including promptly and courteously responding to resident requests for maintenance, providing an adequate supply of market ready apartments to meet the leasing efforts, and ensuring community appearance meets or exceeds site standards
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Respond to action items and goals identified on monthly property inspections
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Responsible for satisfactory site audits
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Prepare monthly variance reports
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Prepare additional reports as required by the Director of Operations, Executive Director, Partners, or Owners
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Prepare analysis and projections for discussion during monthly financial review
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Prepare annual budgets
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Participate in strategic planning
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Recruit, hire, train and mentor individuals for all property level positions
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Maintain succession plan and strong candidate pool
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Conduct weekly team meetings to effectively communicate the multifamily strategy and news to all team members
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Provide financial and other property updates to Director of Operations during weekly conference calls
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Assist in planning and budgeting for New Developments
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Participate on due diligence teams
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Participate on acquisition takeover teams
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Assist in maintaining and growing Third Party Relationships
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Assist in the coordination of disposition processes as needed
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Coordinate tasks and teams relating to crisis management
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Lead and support approved property level employee recognition programs focused on TPGs
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Accurately track and forecast recurring capital expenses
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Assist in capital project planning, tracking and forecasting
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Minimize risk and liability by implementing and monitoring appropriate risk management strategies
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Meet or exceed TPGs for shopping reports
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Assist with other duties as requested
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Conduct Employee counseling sessions as needed and engage Human Resources regarding performance deficiencies as needed
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Act as first tier dispute resolution for resident complaints requesting supervisor engagement
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Participates in educational workshops, reads property management professional publications, maintains personal and professional networks, and participates in professional property management organizations to keep up with current market trends and analysis.
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Avoids legal challenges by understanding current and proposed property management legislation, enforcing accounting principles, delivering required reports, and complying with the IRS and all other filing requirements in a timely manner.
Abilities, Knowledge, Skills, and Other Qualities
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Strong leadership and mentoring skills
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Advanced oral, written, interpersonal, and communication skills
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Strong financial analysis, accounting, budgeting and forecasting skills
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Ability to motivate and sustain a high level of momentum in oneself and team
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Due diligence and acquisition takeover experience
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New development and lease up experience
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Advanced interviewing and selection skills
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Effective conflict resolution and problem solving skills
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Superior customer service skills
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Project management and time management skills
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Knowledge of legal regulations including but not limited to EEO, OSHA, ADA, FLSA, NLRA and FMLA
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