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Title

Sr. Representative, Consumer Banking 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

What are you working forward to?
Join our Call Center team in Merriam, near Kansas City, KS. At Synchrony, we know you have your own unique ambitions and we’ll help you achieve them-- through generous benefits, continuous learning and clear career progression. From day one, you’ll enjoy high starting wages (Current starting payrate is $12.50/hour. As of July 1st hourly wages will increase to $15.00/hour) and you’re eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match..

Senior Representative, Consumer Banking Deposits
As a Senior Representative, Consumer Banking Deposits you will be trained to handle inbound calls from our customers regarding all facets of their deposit accounts. In additional to answering questions regarding current accounts you will be looking to offer new products to the customer. This role will be the first to receive customer calls and drive a concentrated focus on acquiring new accounts and customers by explaining our products and value proposition. This role is an exciting and challenging opportunity for individuals who want to be a part of a growing business.

Requirements
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT
•6+ months customer service experience of any kind and/or military equivalent experience

Sound like a challenge you're ready for? If you're working forward to a satisfying career with a team that's got your back, let's talk.

Eligibility Requirements:
•You must be 18 years or older
•You must have a high school diploma or equivalent
•You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
•You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
•Effective 1-1-18, new hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles. Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles. Employees, level 8 or greater, must have at least 24 months’ time in position before they can post. All internal employees must have at least a “consistently meets expectations” performance rating and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance requirement).

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Reasonable Accommodation Notice:

  • Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

  • If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627. Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time.

    Synchrony is an Equal Opportunity Employer for all, including minorities, women, protected veterans and disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job.

    To work forward to something exciting, apply online at www.syfcareers.com

 
<Big>Benefits</Big> From day one, you'll enjoy high starting wages (Current starting payrate is $12.50/hour. As of July 1st hourly wages will increase to $15.00/hour) and you're eligible for a benefits package that includes medical coverage for you whole family, dental & vision insurance, and a 401(k) with company match.
 
<i>Please Note</i> Applying will take approximately 5-10 minutes.  
Location Kansas City  
About the Organization We partner with businesses to provide the payment tools and technology that help give customers the buying power they need-including healthcare financing and banking services. Every day, at over 350,000 partner locations, we help people and businesses fulfill their ambitions.


 

This position is currently accepting applications.

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If you have questions, need assistance, or want to inquire about requesting an accommodation for the application process please contact a Career Support Representative at 866-301-5627 or email callcenter.postings@synchronyfinancial.com.
If you are calling from a phone number with the (787) area code please use 787-919-0947 to reach a Career Representative.