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Customer Service Representative – International Accounts/Sales Admin Specialist 

Category Customer Service  
Open Date 6/21/2019  
Position Customer Service Representative - International Accounts/Sales Admin Specialist  
Exempt/Non-Exempt Non-Exempt  
Full-Time/Part-Time Full-Time  
Shift Days  
Number of Openings 1  
Position Requirements
  • Ability to work independently
  • Commitment to providing exceptional customer service
  • Organized
  • Strong attention to detail
  • Self-motivated
  • Ability to prioritize
  • Working knowledge of Microsoft Office
  • Strong multitasking skills
  • Problem solving skills

This position is responsible for providing customer service and support for our international accounts. The candidate will assist the International Sales Manager in providing exceptional service to our International accounts. This position will liaise between Sales, Accounting, Order Allocation, and Shipping. This position will be responsible for seeing the customers orders through from the point of entry to shipping, including completing of international shipping documents.

Additionally, this position will assist the sales team by managing pricing and program sheets, as well as any other administrative tasks as required/needed.

Responsibilities and Duties:

  • Releasing orders
  • Coordinating export documents
  • Shipping inquiries
  • Warranty claims
  • Respond to customer inquiries
    • Orders
    • Ship dates
    • Logistics
    • Billing
    • Any other needs
  • Provide timely service
  • Maintain pricing and program sheets
  • Other duties as assigned

We offer growth opportunities, medical, vision, dental, company paid life insurance, and retirement, and GENEROUS PRODUCT DISCOUNTS.

About the Organization FeraDyne® Outdoors LLC, is the manufacturer of the leading brands: Rage® broadheads, Muzzy® broadheads, Muzzy® Bowfishing, Carbon Express® arrows and accessories, Carbon Express® crossbows, Nockturnal® lighted nocks, Tru-Fire® releases, Block® targets, Glen Del® targets, Shooter™ targets, Black Hole™ targets, Hurricane™ bag targets, IQ® Bowsights, Sure-Loc® Archery Products, S4Gear™, Gorilla Gear, Eastman Outdoors®, Apple Archery®, Rocky Mountain Archery and Wac'Em Archery. As an industry leader in design, engineering, technology, manufacturing and marketing FeraDyne's mission is to 'Create the best archery products that provide the 'EDGE' in performance desired by hunters for optimal success in the field.' Headquartered at 101 Main Street, Superior, WI, FeraDyne Outdoors employees approximately 300 people in multiple locations.  
EOE Statement FeraDyne Outdoors is dedicated to a drug free work environment promoting equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, sex, national origin, color, age, disability, religion, pregnancy, veteran status, marital and family status, sexual orientation, receipt of public assistance, genetic information or any other characteristic protected by applicable law.  

This position is currently not accepting applications.

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