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Medical Receptionist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  

Seeking a Medical Receptionist for our Pediatric Office in Hawthorne, NY. The pay rate will be $17/hr. Schedule will be:

The shifts will alternate Monday- Friday between: 8:30am-4:30pm, 9am-5pm, 10am-6pm

Weekends are required and will be rotated (Saturday and Sunday)

Duties and Responsibilities

  • Performs duties to support the goals and objectives of Boston Children's Health Physicians in its efforts to provide quality service and patient satisfaction
  • Demonstrate continuing education by completing all required annual trainings, as stated in the Training Curriculum, including but not limited to care coordination, population health management and self-management support techniques.
  • Complete annual corporate compliance training
  • Understand and effectively communicate HIPAA compliance, corporate compliance and client confidentiality
  • Ensure and/or remain in compliance with local, state and federal regulation

Essential Tasks, Duties and Responsibilities

Phone Responsibilities

  • Make appointments in a timely fashion, keeping patient preference to clinician and patient preference to time of day in mind when making the appointment
  • Connecting patient to the nurse when there is an urgent need
  • Take messages from patients regarding billing concerns

Check in responsibilities

  • Greet patients when they approach the front desk
  • Verify patients have pre-registered for appointment on Phreesia
  • Verify patient demographics in Phreesia and Nextgen, update as needed
  • Scan insurance card if a copy is not in NextGen
  • Have patient sign financial policy or HIPAA statement if not signed
  • Direct patients to billing if there is a balance on the account
  • Sign patients up for the Patient Portal
  • Mark patient arrived

Check out responsibilities

  • Mark patient checked out
  • Schedule follow up appointments when necessary
  • Collect copayments and balances in the form of check, cash, or credit card

General front desk responsibilities

  • Maintain a smiling face and a positive attitude when interacting with patients
  • Maintain HIPAA confidentiality and sensitivity when talking to or about patients
  • Provide care in a patient-centered manner
  • Attend medical home meetings
  • Participate in pre-visit planning
  • Demonstrate excellence in both internal and external customer service
  • Other duties as assigned'
Position Requirements

Minimum Experience and Licensure Requirements

  • High school degree or equivalent required
  • Pediatric experience preferred
Location Gen Peds - Saw Mill  
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Non-Exempt  
Req Number FRO-20-00046  
Number of Openings 1  

This position is currently accepting applications.

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