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Title

Operations and Compliance Specialist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

Boston Children’s Health Physicians, LLP
Operations and Compliance Specialist- Job Description

Reporting directly to the Chief Operating Officer, this management position is responsible for a variety of operational and administrative functions critical to the operation of the organization.  This may include, but not be limited to coordinating all BCHP compliance activities and audits, managing high-dollar equipment leases, and working on a variety of special projects as directed.  The position may require travel from time-to-time as BCHP is a geographically diverse organization.

Responsibilities include but are not limited to:

  • Works closely with the Chief Operating Officer on a variety of operational, compliance, and financial projects, including high-level special projects when assigned.
  • Serves as the primary liaison to the Corporate Compliance Officer and coordinates all audits, education sessions, and the like.  Presents work results to the Compliance Committee on a quarterly basis. 
  • Ensures sanction checking of employees and vendors is completed monthly and reported to Senior Leadership and the Compliance Committee.
  • Implements and monitors new hire and annual compliance education through the practice’s online training platform.  Runs completion reports and follows up with various divisions to address delinquencies.
  • Assists the finance department with operational matters related to point of service collection reconciliation.
  • Coordinates medical record requests from various sources including law firms, patients, outside physicians and the like; ensures dissemination of information is completed in compliance with applicable privacy regulations.
  • Works closely with senior leadership on malpractice certificate distribution; obtains new certificates as needed.
  • Tracks and reconciles major equipment leases (i.e. photocopiers); monitors lease expirations, ensures shipping of equipment back to vendor upon lease termination, signs off on monthly invoices, etc.
  • Serves as the primary liaison for company’s language interpretation and credit card processing systems.  Adds and deletes users / locations, tracks usage and monthly invoicing, etc.
  • Coordinates distribution of patient satisfaction surveys for all divisions; sends monthly / quarterly results to all division chiefs, office managers and the Quality Department.
  • Works closely with the finance department on the quarterly inventory of vaccine across the practice.

Job Skills and Experience

  • High school diploma, at a minimum.  College degree in a related field preferred.
  • A highly organized and detail-oriented self-starter with an outstanding work ethic and desire to succeed.
  • MUST have own transportation and be willing to travel within the Hudson Valley region of NY and Fairfield County, CT.
  • Ability to change work hours on an infrequent but as-needed basis.
  • Excellent interpersonal, verbal and written communication skills;  ability to communicate effectively with all levels of staff;  political and human resource skills to effectively manage change and achieve results.
  • Outstanding computer skills, including Word, Excel, Outlook.  Experience with various electronic health record systems and practice management systems preferred.
  • Ability to apply project management skills to meet goals and objectives

FLSA Classification:         Exempt

 
Position Requirements  
Location Skyline Building  
Full-Time/Part-Time Full-Time  
Shift Days  
Exempt/Non-Exempt Exempt  
Req Number OPE-20-00001  
Number of Openings 1  

This position is currently accepting applications.

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