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Field Support Technician  

About the Organization Artisan Vehicles is a global leader in battery powered underground mining vehicle technology. Based in Camarillo, California, Artisan's an original equipment manufacturer (OEM) of zero emission battery powered mining vehicles. Its core technology is its proprietary battery packs, electric motors, power electronics, software and control systems. Artisan's underground mining machines are designed from the ground up around these high powered, highly reliable, field proven battery electric powertrains.

Our company is in expansion mode and are actively seeking candidates with a variety of talents and skill sets. Artisan Vehicles is a growing, innovative and dynamic company searching for individuals who have the passion, desire, talent, motivation, commitment and pride in their work to join our team. We offer our employees a safe and friendly work environment with the opportunity for advancement, competitive compensation and benefit packages.

The Field Support Technician will be a member of a field support team of technicians who provide customer on-site diagnosis, maintenance, repair, installation, and/or removal of basic to moderately complex electromechanical systems, Hydraulic systems and maintenance and repair of Heavy Duty Mobile equipment. The position will also partner with online support on complex jobs. You will be required travel to mines in the US, Canada and other countries.

Position Requirements

Education Level:

  • Will need copy of degree or certification prior to employment

Job Experience:

  • Industrial electrician experience (we work with up to 780 volts DC)

  • Strong hands on Heavy Duty mechanic experience working with underground, maritime, construction, or Oilfield Heavy Duty Mobile equipment

Skills/Special Training Required to Effectively Perform the Job:

  • Diagnosing 12-24 volt electrical systems and computer sensors and controllers.

  • Strong computer skills, MS Word, PowerPoint, Excel

  • Time management, scheduling and planning

  • Analysis and interpretation of data, troubleshooting

  • Norcat Common Core, Canadian work Requirement

  • Red Seal Industrial Heavy Duty Equipment Certification or able to pass a challenge test, Canadian work requirement

  • M.S.H.A. Certification USA work requirement

  • W.H.M.I.S. Canadian work requirement


  • Ensure safe work practices by attending compulsory safety courses and meetings, use of required PPE, incident/accident reporting and ensuring total adherence to all Safety, Occupational Health and Environmental Policies, as well as other policies, procedures and guidelines

  • Ensure that the team is repairing all faults according to OEM standards

  • Ensure all mechanical repairs on machines are to standards according to OEM specification

  • Ensure that facilities and equipment is being used safely and the appropriate work method is being applied

  • Provide reports according to assigned tasks

  • Working from oral, written, or electronically generated instructions perform skilled preventive maintenance, operations, adjustments, corrections, repairs, diagnosis or modifications to a variety of electronic/electro-mechanical equipment and components found in the APM system

  • Utilize a variety of procedures, manuals, drawings and schematics to troubleshoot, diagnose, and repair the APM systems and components

  • Utilize a variety of precision measuring equipment to test for defective wiring and connections, micrometers to check for excessive wear on component parts and oscilloscopes/analyzers to troubleshoot, align, adjust, and calibrate circuits to effectively diagnose and repair system

  • Document all activities regarding work performed on the systems. Complete documentation in prescribed format and in a timely manner

  • Operate central control in a safe and efficient manner using Company and customer guidelines

  • Conduct vehicle recovery activities as required in a safe and timely manner

  • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice

Job Requirements:

  • Must have or be able to pass underground miner safety courses listed above. Company will pay for all classes and certifications

  • You must have unrestricted authorization to work in United States, and or Canada, have a clear passport with the ability to travel to United States, Canada and other countries for our US based company

  • Perform or assist with any operations, as required to maintain workflow and to meet schedule and quality requirements. Notify supervisor/manager of unusual equipment or operating problems and the need for additional material and supplies

  • Maintain safe work area and comply with safety procedures and equipment operating rules keeping work area in a clean and orderly condition

  • Participate in any variety of meetings and work groups to integrate activities, communicate issues, obtain approvals, resolve problems and maintain a specified level of knowledge pertaining to new developments, requirements, policies, and regulatory guidelines

  • Teamwork, cooperation, positive attitude and strong work ethic

Field Work Environment:

  • Underground 3000-8000 feet

  • Regularly exposed to moving mechanical parts

  • Frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles and outside weather conditions

  • Occasionally exposed to extreme heat; risk of electrical shock and vibration

  • Noise level in the work environment is usually moderate

  • Working with high voltages up to 780 volts, DC and DC-AC three phase inverters

Careers with Artisan:

Artisan offers a career opportunity with an international company that develops and creates cutting edge Heavy Duty Battery Electric Underground Mining Equipment. You will be part of a fast growing establishment of highly motivated people who have a strong will to succeed. With us, you have substantial opportunities for personal development, and will be working with highly skilled colleagues. Artisan Vehicle Systems provides a competitive compensation and benefit package.

Full-Time/Part-Time Full-Time  
EOE Statement We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently accepting applications.

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