Share Email Opening Apply Now Title Customer Service Agent **$11.25/hr** **FLIGHT BENEFITS**  EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.   About the Organization The continuous evolution of the aviation industry motivates carriers and airports to always offer a more attractive and competitive product, one that can meet the high standards set by the industry. Over 80 years of collective leadership in mainline and regional aviation experience, makes QuickFlight, Inc confident in our ability to tailor services to any airlines needs. We are committed to being the leader in providing aviation services that maximize the efficiency and success for all those involved.   Description Customer Service responsibilities will include but are not limited to Ability to accept personal responsibility for resolving concerns Excellent work ethic and demonstrate the ability to act with purpose and urgency Safety of our customers, crew members and co-workers Apply security measures as appropriate and protect SIDA Preparing and issuing tickets, computing fares, issuing refunds Checking passports and travel documents Correctly route passengers and baggage during check-in Working at arrival or departure gates Ensuring the on-time departures of aircraft Assist special need passengers including wheelchair services Answering general travel inquiries, and successfully resolving customer issues Prepare flight paperwork Load and unload baggage, mail and cargo Direct aircraft to and from gates Perform aircraft services such as lavatory, water, and de-icing (winter operations) Expeditious baggage delivery to baggage claim Sort baggage in bag makeup area Operate Jetbridge and Ground Service Equipment (GSE) Perform accurate aircraft search Close counter and ramp areas following flight closing and complete flight stats Cleaning and upkeep of all work areas Successfully complete any recurrent or required additional training Perform other duties assigned This list is not all inclusive and a Customer Service Agent may be required to perform duties not identified in the above list   Location Tulsa International Airport, Tulsa, OK   Category Customer Service   Position Customer Service Agent   Position Requirements CUSTOMER SERVICE QUALIFICATIONS: Eligibility to work in the United States without sponsorship Minimum age 18, High school diploma or G.E.D. Additional education is a plus Ability to read, write, speak, and understand the English language. Second language is a plus Excellent communication skills that include speaking to large groups and individual customers Familiarity with computers Ability to work any available schedule to include nights, weekends, holidays, and overtime Ability to work indoors and outdoors with strength and stamina to endure standing for entire and during inclement weather Ability to lift 50 lbs up to 70 lbs occasional over your head with stamina to bend, stoop and crawl in confined spaces Successful completion of post-offer pre-employment DOT drug screening Successful completion of FBI criminal history check that reveals no disqualifying felony convictions in 10 years Ability to provide 10 years of employment, education, unemployment history per FAR 108.33 Must possess a valid driver's license Other Requirements Sight: Must be able to see well enough to read reports Hearing: Must be able to hear well enough to communicate with customers, vendors and team members. Standing, walking, climbing. stooping, kneeling and lifting are required Must be willing to work in outdoor environment (heat and humidity, rain etc.) Lifting/Pulling/Pushing: Must be able to lift up to 50 lbs. repeatedly and 75 lbs. with assistance. Must be able to type and use technical sources   Full-Time/Part-Time Part-Time   This position is currently accepting applications. 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