Email Opening
Title

Customer Service - Part Time - Work From Home 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description What are you working forward to?
On our Call Center team, you'll ensure customers succeed—and we'll do the same for you: through generous benefits, continuous learning and clear career progression. Because we know you have ambitions of your own. And our job is to help you achieve them.

Customer Service Part Time Work From Home Representative
As a Customer Service Representative you handle inbound calls from stores and customers regarding all facets of their Credit Card Account. You will also resolve credit inquiries on new accounts and authorize sales on existing accounts. You will have to demonstrate proficiency in multi-functional work processes and have knowledge of all departments and branches including: Collections, Risk/Authorizations and payment processing centers. While in the position, you will make use of problem solving/decision making skills to achieve the highest level of customer satisfaction. In addition, you will maintain and improve customer/client relations while utilizing a PC, telephone and calculator. You will be responsible for the continuous maintenance of customer profiles via PC, as a result of written or verbal requests from customers.

This Work at Home position is ideally suited for candidates seeking long-term, part-time employment with one of the world's largest and most respected companies.

This is a PART-TIME position, working 19.5 hours or less a week, with limited benefits.

The initial application process may take approximately 60 minutes to complete. This includes collection of contact information, eligibility questions, and an online assessment.

Requirements
*YOU MUST BE ABLE TO SATISFY THE REQUIREMENTS OF SECTION 19 OF THE FEDERAL DEPOSIT INSURANCE ACT
•6+ months of customer service experience in any industry or equivalent military experience
•Must live within 65 miles of our Phoenix facility

Eligibility Requirements:
•You must be 18 years or older
•You must have a high school diploma or equivalent
•You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the selection process
•You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
•If currently a Synchrony Financial Employee, you must have been in your current position for at least 6 months (Level 4 – 7) or 24 months (level 8 or greater), have at least a "consistently meets expectations" performance rating and have the approval of your manager to post (or the approval of your manager and HR to apply if you don't meet the time-in-job or performance requirement

Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Synchrony Financial is an Equal Opportunity Employer for all, including minorities, women, protect  
Benefits You will enjoy high starting wages ($13.50/hour) and a potential for various benefits. Part time benefits may vary.  
Please Note Applying will take approximately 5-10 minutes. Upon successful completion of this step you will be invited to participate in our online assessment.  
Location Phoenix, Arizona  
About the Organization We partner with businesses to provide the payment tools and technology that help give customers the buying power they need-including healthcare financing and banking services. Every day, at over 350,000 partner locations, we help people and businesses fulfill their ambitions.


 

This position is currently accepting applications.

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If you have questions, need assistance, or want to inquire about requesting an accommodation for the application process please contact a Career Support Representative at 866-301-5627 or email callcenter.postings@synchronyfinancial.com.
If you are calling from a phone number with the (787) area code please use 787-919-0947 to reach a Career Representative.