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Title

Seasonal Museum Attendant 

About the Organization Incorporated in 1985, Fountainhead Development, Inc., (FDI), specializes in property management and is the largest privately owned hotelier in Alaska. FDI owns and operates Sophie Station Suites, Wedgewood Resort and the Bear Lodge. Each of these properties offers guest accommodations, fine dining establishments and a variety of guest services. Our commercial properties include holdings in excess of 540,000 square feet of rental space, which we manage, lease and maintain. This diversified corporation is also involved in the construction industry with a year round operation developing commercial properties.


Fountainhead Development, Inc. owns and operates the Fountainhead Antique Auto Museum, a collection that features over 84 American made antique automobiles and showcases the interesting heritage of the automobile during Alaska's post-Gold Rush era. Several autos are the only models of their marques known to remain.


In addition, FDI has a Wildlife Sanctuary at Wedgewood, which is a peaceful, 75-acre reserve that is home to an impressive variety of interior Alaska's wildlife. The sanctuary, a model wetlands restoration project, offers nature trails and observation decks.


Our goal at Fountainhead Development, Inc. is to ensure that guests and staff alike enjoy a positive and professional environment with teamwork as the foundation. If you aspire to quality and excellence in service, we look forward to the opportunity to review your application.


 
Description

Position Summary: Provide information about museum displays, sell merchandise and provide exceptional guest service.

Duties:

  • Greet and welcome customers
  • Ascertain customer needs and desires
  • Provide information about the museum, displays and history
  • Describe merchandise and services available
  • Recommend, select and/or help locate or obtain merchandise
  • Answer inquiries pertaining to museum, hotel services, and local attractions and activities.
  • Compute sales prices and total purchases
  • Manage cash drawer and process cash, check and credit card payments
  • Balance revenue at the end of the shift
  • All other duties as assigned
 
Position Requirements

Education, Knowledge and Skills:

  • Customer service experience preferred
  • Knowledge of antique cars and Fairbanks/Alaska history preferred
  • POS system experience preferred
  • Cash handling experience, to include balancing cash drawer preferred
  • Knowledge of principles and processes for providing customer service, to include assessing needs, meeting quality standards, and evaluating customer satisfaction
  • Knowledge of principles and methods for showing, promoting, and selling products or services.
  • Strong written and oral communication skills, to include effectively conveying information to others, and giving full attention to what other people are saying and taking the time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Able to perform physical activities that require considerable use of arms, legs, and moving the whole body, to include, but not limited to, standing, sitting, walking, bending, squatting, stooping, twisting, kneeling, reaching, pushing, pulling, lifting, and carrying; to operate computer equipment requiring repetitive hand movement and fine coordination; to verbally communicate to exchange information; to see and hear within a reasonable range for a museum environment with or without correction.

Work Values:

  • Service Orientation – actively looking for ways to help people
  • Concern for Others – being sensitive to others’ needs and feelings, and being understanding and helpful
  • Tolerance – accepting criticism, and dealing calmly and effectively with high stress situations
  • Dependability – being reliable, responsible, and dependable, and fulfilling obligations
  • Cooperation – being pleasant with others and displaying a good-natured, cooperative attitude
  • Attention to Detail – being careful about detail and thorough in completing tasks
  • Integrity – being honest and ethical
 
Location Wedgewood Resort  
Full-Time/Part-Time Full-Time and/or Part-Time  
Exempt/Non-Exempt Non-Exempt  
Wage $11.00 per hour  
Shift Various Shifts  
Hours • A Shift = 9:00 am to 3:00 pm • B Shift = 3:00 pm to 9:00 pm  
Uniform • Black slacks • Full, closed-toe and closed-heel shoes with slip resistant soles • Employer provided shirt  
Age 16+  
D&A Statement Fountainhead Development, Inc. is a drug and alcohol free workplace.  
EOE Statement Fountainhead Development, Inc. is an equal opportunity employer and does not discriminate in employment on the basis of race, color, national origin, citizenship, religion, gender, gender identity or expression, sexual orientation, pregnancy, parental status, marital status, age, disability, genetic information, veteran status, or any other classification protected by applicable law.  
Uniform-not used None Specified 

This position is currently accepting applications.

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