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Caregiver Services Specialist 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
About the Organization Our Mission:

Our Mission is to provide caring and compassionate services to individuals with behavioral health needs by embracing their strengths, abilities, preferences, and desires so they may realize their goals.

About CNYS:

Central New York Services, Inc. ( is a private, not-for-profit Behavioral Health Organization dedicated to improving the quality of life for individuals and families affected by mental illness and substance abuse. Created to serve our most at-risk community members, CNY Services has worked for over 25 years to provide supportive services in residential, clinical (including substance abuse and mental health treatment), forensic, and financial management.


Description of Duties:

Provides information in-person and via email/telephone related to available services and programs and how caregivers/care receivers can access them.

Provides case referrals and follow-up as necessary.

Face-to-face counseling can be done in-home or at a community setting such as a library or senior center.

Does related paperwork as required.

Develops and coordinates class curricula for the Institute for Caregivers, a series of structured educational presentations and workshops focused on care giving issues and solutions for related problems and challenges.

Works closely with local academia, community organizations and experts in certain fields.

May also provide class instruction for some presentations/classes.

Assists with finding class locations within the community.

Assists with marketing and does related paperwork as required.

Manages and facilitates community-based discussion/support groups for caregivers.

Coordinates site locations and advertising.

Assists with marketing and does related paperwork as required.

With approval of the EISEP Project Director, makes presentations related to Caregiver Services to community groups and professional staffs upon request

Minimum Qualifications:

The Caregiver Services Program Specialist position must meet the following minimum requirements:

Hold a four-year college degree in a human services field or gerontology

Have a good working knowledge of the characteristics, needs and interests of caregivers, especially as they relate to community supports

Have a good working knowledge of the characteristics, needs and interests of older adults (care receivers), especially as they relate to personal safety, health, income, housing, recreation and transportation

Have the ability to work effectively with subordinates, peers and supervisors

Have the ability to establish and maintain purposeful relationships with for-profit corporations and non-profit agencies within the county in order to promote and deliver caregiver programming county-wide

Have the ability to prepare effective written correspondence, records and reports

Have the ability to respect and incorporate the importance of cultural competency in service delivery

Physical Requirements:

Must have good visual acuity and hearing with fluency in the English language (specific vision

abilities required: close vision, distance vision, depth perception, and ability to adjust focus).

Speech and hearing sufficient for effective and constant in-person and telephone communication.

Must be able to pass all background requirements for the position such as credit check and

fingerprinting, etc.

Minimum physical effort is required, with occasional lifting up to 30 pounds.

Ability to bend, stand, sit, stoop, reach, push and pull on a daily and/or regular basis.

Ability to sit for extended periods of time.

Finger manipulation and hand coordination for constant computer use.

Ability to pass test for illicit substances.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising efficiency and work-flow.

Reports to:

Project Director - Expanded In-Home Services for the Elderly Program (EISEP)

Position Hours: Monday through Friday, 5 and a half hours a day for a total of 27.5 hours a week.

Paid Parking, Holidays and Paid Time Off.

Position Requirements  
Full-Time/Part-Time Part-Time  
Post Internal Days 0  
Exempt/Non-Exempt Non-Exempt  
Category Social Services  
Open Date 6/20/2019  
Location Dept. Of Aging/Youth  

This position is currently not accepting applications.

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