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Title

Case Manager 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description

SUMMARY

The primary responsibility of the certified Behavioral Health Case Manager is to ensure implementation of the comprehensive care plan, which will include mental health goals, physical health goals, and other life domain goals for achievement of clinical outcomes consistent with the needs and preferences of the member. As part of the Health Team, the Behavioral Health Case Manager may provide ongoing service coordination and link members to resources following appropriate training. Case Managers are classified into Levels (Case Manager I-Level I, Case Manager II-Level I, etc.) by Red Rock, depending on experience and credentials, and compensated accordingly.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

  • Provides practical help and support, advocacy, coordination, side-by-side individualized support, problem solving, direct assistance, training, and supervision to help consumers obtain the necessities of daily living including medical and dental health care; legal and advocacy services; financial support such as entitlements (e.g., adult foster care, paid roommates, meals brought in for those who need it); money-management services (e.g., payeeships); and transportation.
  • Participates in disposition/treatment team meetings, providing the information is pertinent to the treatment of the consumer
  • Assists in developing, writing, implementing, evaluating, and revising overall Service Plan goals and objectives.
  • Coordinates approved services, facilitates communication between various service providers with DHS or other referral sources; advocates on behalf of each consumer to ensure that treatment and reintegration plans are being followed, and assists the consumer, family, and referral source in arranging follow up support services.
  • Educates and supports consumers' families.
  • Assists each consumer in having Primary Care services and supports consumers to have and effectively use a personal physician and dentist. Assists consumers in learning self-management skills for their physical health concerns. Addresses and reminds consumers of preventive care as recommended by their physician.
  • Provides and completes all paper work assignments and prior authorizations, including but not limited to Service plans, Consumer Assessment Records and daily progress notes within designated time frame.
  • Documents consumer progress to maintain a permanent record of consumer activity according to established methods and procedures.
  • Provides ongoing assessment of consumers' mental illness symptoms and consumers' response to treatment. Makes appropriate changes in treatment plans to ensure immediate and appropriate interventions are provided in response to changes in mental status or behavior which puts consumers at risk (e.g., suicidality).
  • Provides crisis assistance to assure safety of consumers by consultation with consumer, staff psychiatrist, family members, area hospitals/emergency units; provides proper paperwork for hospitalization. Provides on-call services.
  • Demonstrates knowledge of requirements and compliance with Medicaid, ODMHSAS, CARF and any other funding/contract source.
  • Exhibits knowledge of core competencies in relation to working with co-occurring disorders through continuing education and implementing skills into all aspects of treatment.
  • Demonstrates confidentiality and informs consumers of rights and obtains necessary authorization for obtaining and releasing information.
  • Assures coverage when co-workers are absent by filling in as needed.
  • Provides direct clinical services to consumers on an individual, group, and family basis in the office and in community settings to teach behavioral symptom-management techniques to alleviate and manage symptoms not reduced by medication and to promote person growth and development by assisting consumers to adapt to and cope with internal and external stresses.
  • Coordinates with outside inpatient services to detoxify consumers and establish linkage to self-help programs (e.g., Alcoholics Anonymous, Narcotics Anonymous) and residential facilities.
  • Supports and assists with the facilitation of Care Plans for consumers within the Red Rock Health Team.
  • Performs other duties as assigned.
 
Position Requirements

QUALIFICATIONS

  • Case Manager I-Level I: Certified as a Case Manager I
  • Case Manager I-Level II: Employed at Red Rock for 4 years as a Case Manager I or 7 years of experience as a Case Manager I and meets job description competencies.
  • Case Manager II-Level I: Certified as a Case Manager II
  • Case Manager II-Level II: Employed at Red Rock for 4 years as a Case Manager II or 7 years of experience as a Case Manager II and meets job description competencies.
  • Bachelor's degree in approved mental health related field
  • If degree is not in an approved field then you must have or complete the following:
    • Have a Bachelor's/Master's degree in Education with at least 9 hours of credit in a behavioral health related field; or
    • Have a Bachelor's/ Master's degree in any field and a current certification as a Certified Psychiatric Rehabilitation Practitioner (CPRP) from the United States Psychiatric Rehabilitation Association
    • Case Management II web based training and exam
    • Two days of face-to-face CM II Training
  • General skill in exercising independent judgment, tact, patience, and understanding; maintaining effective working relationships with consumers, other staff, and the community
  • Must complete all in-service and external training requirements
  • Basic computer skills
  • Valid Oklahoma Driver License, a clean Motor Vehicle Record, and current Auto Insurance
  • Two or more year’s experience working with community services and health agencies as well as working with low income and minority consumers with understanding of cultural diversity preferred.
  • Current certification as a Behavioral Health Case Manager preferred.
  • Commitment to the mission of Red Rock BHS
 
Position Case Manager  
Location Red Rock BHS-Clinton  
About the Organization  

This position is currently accepting applications.

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