American Health Connection ( http:// americanhealthconnection.com ), is headquartered in Beverly Hills, California, and is a national healthcare call center. We are currently seeking full-time, nationwide Patient Communication Specialists to work from home. Once hired, this individual will communicate with patients via telephone, schedule appointments and sometimes follow a predefined script.The position is remote but training will occur in Maywood, IL. You must be a local resident to be considered for this position.
We are a family oriented establishment that promotes sustainability by offering a flexible work environment, a competitive salary, and a generous benefits package.Â
To become a successful Patient Communication Specialist you will need the proper headset equipment. Visithttp://americanhealthconnectionheadsets.com/Â for approved list of headsets at a discounted rate.
EPIC Background that are local to the main campus at LUMC which is Maywood Illinois to be hired, paperwork completed and ready to be sent to a 2 week onsite training class Tuesdays-Fridays 8:00-5pm CST first day in class will be: Tuesday February 16th.
Patient Communication Specialists work from home.Â
Required Skills & Experience: • Minimum 2 years recent experience in medical-oriented scheduling environment - preferably large physician practice or central scheduling • Bilingual in any of the following languages: Spanish, Mandarin, Polish and/or Cantonese • Adept at handling large call volumes, preferably with use of VOIP call systems • Working knowledge of the following systems: EPIC, Cerner, and/or DHS • Efficiently schedule radiology and diagnostic procedures • Proficient capability with pre-registration and insurance verification • Experience with basic insurance guidelines • Excellent communication skills, customer service skills and phone etiquette • Ability to multitask - with basic knowledge of PC common applications • Demonstrated, proven ability working in a home remote environment - with dedicated office space that can be closed off by a door for security
Apply only using the link provided. NO PHONE CALLS PLEASE.Â
We take pride in having a diverse workforce and all employment decisions are made without regard to race, religion, color, gender, age, national origin, marital status, mental or physical disabilities, veteran status, sexual orientation or any other characteristic protected by applicable law. American Health Connection is an equal opportunity employer. |
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
|