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Director of Strategic Communications and Public Affairs 

About the Organization Family Endeavors, Inc. is a long-standing, national non-profit agency that provides an array of programs and services in support of children, families, Veterans and those struggling with mental illness and other significant disabilities.

The Mission of Family Endeavors is to provide comprehensive, effective, and innovative services that empower people to build better lives for themselves, their families, and their communities. We believe in their capacity to grow, to heal, to change, to succeed and to affect those around them for the better.

Believe. Belong. Become. Family Endeavors serves over 16,000 clients each year providing services that target homelessness, unemployment, child abuse, foster care, disabilities, childcare, education, disasters, independent living, and counseling. Family Endeavors unifies families torn apart by poverty, unemployment or neglect providing real, practical solutions and a path to earned income. Families receive counseling, crisis intervention, case management, homeless prevention services, parent training, practical life skills, and vocational support, training and employment.
Position Director of Strategic Communications and Public Affairs  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Exempt  
Shift Days  
Number of Openings 1  
Category Marketing  
Location Corporate: San Antonio, TX Office  

Family Endeavors, Inc. is a long-standing, national non-profit agency that provides an array of programs and services in support of children, families, Veterans and those struggling with mental illness and other significant disabilities.

Our team transforms each community we serve at the local, state and national level through people-led services that help individuals become whole again. We are looking for an experienced and energetic senior communications and public affairs strategist to advance our work through strategic communications, storytelling, and creative momentum building. Reporting to the EVP/COO, the Director of Strategic Communications and Public Affairs will be responsible for the development of Family Endeavors' communication, brand management, and digital organizing strategies in close coordination with our development and executive teams. The position will also contribute to the organization wide strategic planning process and guide the organization's Culture Committee. This position directly supervises the Marketing Communications Manager and the Creative Coordinator.

This position is responsible for the development, integration, and implementation of a broad range of public relations activities relative to the strategic direction and positioning of the organization, its senior leadership and its offices. This individual is responsible for building relationships with various forms of media including online, network, and print mediums.

In addition to organization-wide responsibilities, this position will also be a key strategist on developing our internal and external brand and public relations strategy for FE's services offered, as well as leading an integrated progressive messaging strategy that centers our services around those in need. This position is key in working with major funders for messaging and ensuring our brand is protected.

A strong candidate will have significant experience managing communications, digital and marketing staff in crafting and implementing comprehensive communications strategies that include traditional and social media; digital communications; special events as necessary; and the integration of cultural work that engage diverse and numerous audiences that range for grassroots leaders to national advocates from various backgrounds and spheres of influence.

The ideal candidate will have deep alignment with Family Endeavors' mission, which focuses on the Mission of Family Endeavors which is to provide comprehensive, effective, and innovative services that empower people to build better lives for themselves, their families, and their communities. We believe in their capacity to grow, to heal, to change, to succeed and to affect those around them for the better.

Position Requirements

Primary responsibilities

  • Develop and implement an integrated strategic communications plan to advance FE’s brand identity; broaden awareness of its programs and priories; and increase the visibility of its programs across key stakeholder audiences.

  • Create marketing/public relations strategy that will allow FE’s leadership to cultivate and enhance meaningful relationships with targeted, high-level external audiences, including the media and key influencers.

  • Actively engage, cultivate and manage press relationships, in conjunction with the Marketing Communications Manager and any Communications consultants, to ensure coverage surrounding FE programs, special events, public announcements, and other projects.

  • Develop and execute varied and integrated communications products including website, print publications, newsletters & online communications, as well as media and public relations.

  • Create and launch new media and marketing, including a FE blog, podcast, and webinars.

  • Work with the leadership to achieve organizational goals and objectives by administering the communications and public relations initiatives as determined by the larger organizational strategic planning process.

  • Refine Family Endeavors’ core messages to ensure brand consistency.

  • Resolve public affairs issues.

  • Serve as executive editor for the development, production and maintenance of the company's internal and external non-development communication vehicles, including the main website, marketing materials, publications, and annual reports, as well as helping to advising around the materials to ensure consistency and excellence across Family Endeavors’ brand and materials.

  • Identify challenges and emerging issues faced by the organization. Work with leadership team and staff to recognize internal and external communications opportunities and solutions, and define and execute appropriate strategies to support them

  • Exercise judgment to prioritize media opportunities, and prepare talking points, speeches, presentations, and other supporting material as needed.

  • Oversee the day-to-day activities of the communications function, in collaboration with the Marketing Communications Manager, including budgeting, planning, and staff development

  • Recruit and manage a communications team to support the development and execution of the communications strategy, in collaboration with the Marketing Communications Manager.

  • Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.

  • Mentor and develop staff using a supportive and collaborative approach on a consistent basis.

  • Establish and monitor staff performance and development goals, assign accountabilities, set objectives, establish priorities, conduct annual performance appraisals, and administer salary adjustments for staff.


  • Communications: Proven success at leading strategic internal and external communications efforts through the development of communications plans, message development, media efforts (including new and social media), public relations, marketing, and targeted distribution strategies. Skilled in creating powerful, compelling written and oral communications. Ability to convey complex ideas through brief, reader-friendly materials. Experience identifying and crafting stories that engage and compel an audience. Superior writing and proofreading/editing skills are critical. Knowledge of video production.

  • Leadership: Experience in planning, leading, and managing creative communication projects and working in ways that haven’t been tried before. Ability to participate on a leadership team to advance the organization’s broader goals and a willingness to roll up your sleeves to execute as needed. Experience coordinating with peers across functional teams to achieve desired outcomes. Ability to work independently to organize and prioritize multiple projects.

  • Tools and Resource Development: Expertise overseeing the production of multimedia resources to ensure relevance to target audiences.

  • Events: Experience designing and executing events with a focus on culture, creativity, and experiential learning.

  • Collaboration: Effective at working with others to reach common goals and objectives. Comfort in an informal, entrepreneurial environment that values innovation, risk, and results.

  • Relationship Building: Skilled at establishing and cultivating strong relationships with peers, across different levels of the organization and externally.

  • Management Experience: Excellent people skills with demonstrated experience managing others and working with a dynamic team internally and externally. Able to multi-task; comfortable working in an ambiguous, fast-moving environment, while also driving toward clarity and solutions.

  • Project Management: Ability to implement project management methodology to advance multiple endeavors simultaneously, providing project participants and suppliers with clarity related to vision, deliverables, and timelines.

Job Qualifications

  • Bachelor’s degree in Strategic communications, journalism, communications, or related field and/or relevant job experience is required, an advanced degree is preferred

  • Minimum 5 years’ experience in a senior management role either in-house or with an agency, including experience in planning, writing, editing, and production of newsletters, press releases, annual reports, marketing literature, and other print publications and directories

  • Demonstrated skill and comfort in proactively building relationships with top tier reporters and editors, and in successfully positioning subject matter with the media to achieve high-impact placements

  • Demonstrated experience and leadership in managing a comprehensive strategic communications, media relations, and marketing program to advance an organization's mission and goals

  • Creative and thoughtful on how new media technologies can be utilized

  • Innovative thinker, with a track record for translating strategic thinking into action plans and output

  • Experience in building, mentoring, and coaching a team of communications specialists

  • Excellent judgment and creative problem solving skills, including negotiation and conflict resolution skills

  • Self-reliant, good problem solver, results oriented

  • Ability to make decisions in a changing environment and anticipate future needs

  • Energetic, flexible, collaborative, and proactive; a team leader who can positively and productively impact both strategic and tactical finance, and administration initiatives

EOE Statement Family Endeavors, Inc. and Endeavors Unlimited, Inc. provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or status as a veteran in accordance with applicable federal laws. Family Endeavors and Endeavors Unlimited also complies with applicable state and local laws governing nondiscrimination in employment in every location its employees are working. This policy applies to all terms and conditions of employment, including, but not limited to: hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Family Endeavors and Endeavors Unlimited is an 'Equal Opportunity/Affirmative Action Employer.'  

This position is currently not accepting applications.

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