Share Email Opening Title Police Crime Intelligence Analyst (Social Media)  Open Date 11/16/2018   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division South Bend Police Department   Location Police   Reports To Operations Division Sergeant   Schedule Monday-Friday, 8:00 am-5:00 pm. Schedule may vary based on departmental need.   Pay Rate $40,000-$45,000/yr.   Description SUMMARY The role of the criminal intelligence analyst is to help predict and prevent crimes, and monitor ongoing criminal activity. This crime intelligence analyst position will continuously monitor social media for special events, possible criminal activity, and risk factors associated with violence. The crime intelligence analyst will analyze the social networks of the city’s violent groups or gangs operating in South Bend. The crime intelligence analyst gathers information from social media, police records, surveillance, databases, financial records, telephone and other communication records, and other public information sources. The analyst will evaluate the various information, verify its accuracy, and transform it into viable intelligence to assist law enforcement officers in preventing crime, making arrests, and planning, implementing, and evaluating policing strategies. The crime intelligence analyst must be capable of using strong logic skills and selecting from a variety of tools and methods to find relationships among vast amounts of information from diverse sources. Crime intelligence analysts must have logical, technical, investigative and criminology skills. Intelligence analysts assist with a variety of cases, although they may focus on specific types of cases according to local crime patterns or department priorities. Work involves extensive reading, report writing, data analyses and development of hypothetical links between criminals, crime groups, and locations. The analyst communicates information to administrative and operational staff across the department in a variety of formats and methods, including verbal or written communication, intranets, records systems, briefings, formal reports, and presentations. SUPERVISION EXERCISED None. ESSENTIAL DUTIES AND RESPONSIBILITIES This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. • Perform continuous monitoring of social media for special events, possible criminal activity, and risk factors associated with violence. • Develop social network intelligence on individuals involved in criminal activity by utilizing computer software applications along with other forms of police intel and data. • Conduct technical analyses and evaluations of intelligence data or criminal activity. Evaluate information, select essential elements, and correlate new and existing information. • Maintain cross reference files of criminal and case information to supplement and enhance officer incident reports. Proactively collect quantitative and qualitative data from other sources, including multi-agency databases. Interact with representatives of other law enforcement agencies to exchange information regarding criminals and crimes. • Perform analysis of information to support criminal and social disorder investigations. Analyses may include spatial, statistical and trend/pattern analysis, among other methods. Goals of analyses may include, but are not limited to: determine criminal associations and patterns of criminal activity, identify zones for increased law enforcement attention, support implementation of focused deterrence initiatives, and evaluate impacts of policing strategies. • Communicate intelligence and information to department staff in creative and useful formats. Summarize and present completed analyses at regular or periodic meetings with administrative or other staff, as requested. • Compile, analyze, and interpret information. Write comprehensive reports and produce specialized analytical products such as association charts, linkage analysis and suspect profiles, tailored to particular audiences and needs. • Develop and maintain liaisons within the law enforcement community at Federal, State, County, and Municipal levels to share information on criminal activities or suspected criminals under investigation. NON-ESSENTIAL JOB FUNCTIONS • Maintains records of supplies, training, and daily work • Additional duties as assigned or requested. QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Requirements EDUCATION AND/OR EXPERIENCE • High School education or equivalent required. • Bachelor’s degree with an emphasis on criminal justice, public administration, sociology, statistics, or research methodology preferred. KNOWLEDGE, SKILLS AND ABILITIES PREFERRED • Ability to perform research and conduct spatial, strategic analysis. • Familiarity with social media applications such as Facebook, Snapchat, Twitter, and Instagram. • Ability to learn and operate social networking programs such as NodeXL, Pajek, and NAVCAP. • Basic familiarity with database structures and logic. • Demonstrate competency in the use of computer programs such as Microsoft Word, Excel, Access, and PowerPoint. Additionally, the ability to learn law enforcement specific programs such as IBM, I2, Pen Link, or Crime Stat. • Ability to learn GIS mapping software such as ArcGIS. • Familiarity with law enforcement related computer systems to include NCIC, UCCH, RGID, RMS and CAD software. • Ability to summarize and present complex information in a coherent and understandable manner, both written and verbally. • Ability to read and interpret a variety of documents and instructions such as: court reports, procedure manuals furnished in written, oral, diagram, or schedule form. • Demonstrate effective interpersonal skills and ability to maintain positive and effective working relationships with city employees, supervisors, professional peers, officers, and the public. • Ability to write routine reports and correspondence. • Ability to read, analyze, and interpret common scientific and technical journals. • Ability to respond to inquiries or complaints from regulatory agencies, or members of the business community. CERTIFICATES, LICENSES, REGISTRATIONS • Certification with a valid crime/intelligence agency such as IACA. (Preferred). EQUIPMENT Desktop and laptop computer; telephone, fax machine, copier, and scanner. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands to fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT The work is performed in a typical office environment, as the employee is required to sit for prolonged periods using a computer keyboard, mouse and monitor. A minimal amount of field work may be involved; examples of this include making observations of areas around significant crime scenes or field observations of high crime areas (i.e. hotspots.) As crime occurs on a 24/7 basis, occasional work outside standard office hours may be required. Psychologically there is potential exposure to graphic and/or disturbing information and imagery.   Required   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. 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