Share Email Opening Title Records Specialist  Open Date 3/8/2022   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Bargaining / Non-Bargaining Non-Bargaining   Division South Bend Police Department   Location Police   Reports To Director of Civilian Services   Schedule Monday-Friday, 3:00 pm-11:00 pm, every 3rd weekend, 9:00 am-5:00 pm, and some holidays. Schedule may vary based on departmental need.   Pay Rate   Description SUMMARY Responsible for all record and case related processing functions. Interacts with Officers, Administration, Legal, Government and other Law Agencies on a daily basis. Aids the public with questions and report purchases. Requires a person who can make sound decisions and multitask with a strong ability to problem solve. SUPERVISION EXERCISED Not applicable. ESSENTIAL DUTIES AND RESPONSIBILITIES This list represents the types of duties required by the position. Other duties may be assigned as reasonably expected. • Maintains a high volume of case files for Patrol, Investigative Bureau, outside entities. • Processes all crash/accident reports from Aries system. • Enters all traffic tickets. • Researches records for closure or missing information status. • Processes and sends reports via PDF to the prosecutor’s office. • Interacts with the public (civilians, businesses, victims, suspects, convicted felons) over the phone and face to face. • Creates the Public Bulletin every 8 hours; updating information as cases are created. • Oversees and maintains logs of all police cases and supplements. • Researches and processes Public Access Requests. • Performs background checks, gun permits and registrations. • Processes all impounds with constant contact with multiple tow companies. • Scans/archives case paperwork from Services into LaserFiche for archiving purpose. • Contacts and interacts with internal and external personnel, City Legal, Officers, Probations Offices, Court Systems, Outlier Law Agencies, civilians, business owners, etc. • Reviews, processes, and distributes reports and cases to requesting agencies. • Works front desk and answers all incoming calls. • Takes reports over the phone and face to face as they come into SBPD. • Dispatches calls for certain situations when an officer is needed at a specific location. NON-ESSENTIAL/MARGINAL FUNCTIONS • Performs other duties and assume other responsibilities as apparent or as delegated. QUALIFICATIONS To perform this position successfully, an individual must be able to perform each essential duty in a satisfactory manner. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   Position Requirements EDUCATION AND/OR EXPERIENCE • High School diploma or equivalent education. • Associate degree or Certificate a plus. • 1-2 years data entry experience. KNOWLEDGE, SKILLS AND ABILITIES PREFERRED • Proven data entry skills. • Outstanding customer service skills for internal and external customers. • Ability to focus on problem-resolution in a professional manner. • Capacity to work with a variety of City software systems, web browsers. • Must have computer experience including proficiency in of Word, Excel and Outlook. • High level of judgment and decision-making abilities are expected. • Must be able to pass a polygraph test that is required for employment. • Must maintain a felony-free record. CERTIFICATES, LICENSES, REGISTRATIONS • Valid driver’s license required. • IDACS Certified within the first year. EQUIPMENT Computer (Multiple Software Applications), Scanning Equipment, Fax Machine, Copier, Phones. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and walk, and talk or hear. The employee is occasionally required to walk; use hands and fingers, handle or feel objects, tools or controls; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required in this job include vision and the ability to adjust focus. WORK ENVIRONMENT Work is performed in office setting, with moderate inside temperatures. The noise level in the work environment is usually quiet to moderate. Entire office is smoke free.   Required Pre-employment drug screen and comprehensive background check   About the Organization South Bend is the economic, educational, media, and cultural hub of a multi-county region spanning the Michigan-Indiana border. It's the fourth-largest city in Indiana with over 100,000 residents. South Bend's flourishing collegiate community and burgeoning tech industry have built upon the foundation of the city's industrial past to create a vibrant present and a promising future. The city's 14 institutions of higher learning, including the internationally renowned University of Notre Dame, infuse South Bend with creative energy in the arts, business, and technology. Combined with recent economic growth, strong neighborhoods, an affordable cost of living, exciting recreational opportunities, and thriving arts venues make South Bend a fabulous place to live, work, and, play. ***AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.***   EOE Statement EOE/ADA Statement The City of South Bend provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application/hiring process should contact the Legal Department's ADA Compliance Officer, Michael Schmidt, at legaldept@southbendin.gov and Human Resources at humanresources@southbendin.gov to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis. The City of South Bend seeks to attract, develop, and retain the highest quality public safety officers, staff and administration. The City of South Bend is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from underrepresented candidates and others that will enhance our community in compliance with EO No. 1-2016 Section 1. Moreover, the City of South Bend prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).   This position is currently not accepting applications. To search for an open position, please go to http://CityofSouthBend.appone.com WE ALSO RECOMMEND Other Jobs Within Same Category -- None found -- Other Jobs Within 60 Miles -- None found -- Follow us

 

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