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Title

Information Technology 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Description
POSITION DESCRIPTION 
This is a level 1 help desk support position. Its role is to assist the IT director in meeting the 
organization’s IT needs. A majority of this person’s time will be spent responding to requests 
submitted via our online support ticket system, emails, phone calls, and in-person visits. Any 
time left over will be spent working on projects to help grow the organization’s technology 
infrastructure
 
Position Requirements
Support end-users with IT-related problems in a responsive and service oriented manner. 
• Setup, management, and maintenance of IT-related equipment. 
• Monitor backup jobs and ensure high level of completion success rate. 
• Manage time and projects effectively. 
• Help put processes in place to maintain a stable network environment. 
• Training staff with IT related equipment. 
• Assist the IT director with project work to grow the technology infrastructure of the 
organization. 
• Assist with the troubleshooting, installation, and implementation of systems. 
• Ensure data integrity with regard to our fixed asset inventories. 
• Provide input and recommendations to the organization surrounding hardware and 
software technologies and how these technologies can assist the business being especially 
proactive with new technologies. 
• Develop and monitor performance levels of software and hardware and evaluate, 
recommend, and propose alternative methods of information processing. 
• Develop and maintain information architectures (data, application, network) ensuring the 
system is on-line daily. 
• Maintain hardware and software maintenance agreements to ensure integrity of 
operations processes. 
 
 
 

This position is currently accepting applications.

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