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Title

Dental Front Office Staff 

Description

Note: Stratus Dental Group assists leading private dental practices in identifying and onboarding exceptional talent for open positions in their Member’s practices. Stratus Dental Group is a sister company to Audigy Group, LLC and shares technology platforms. As such, you may receive follow-up emails regarding this position originating from Stratus and/or Audigy servers. Thank you for your interest in this position.

 

Front Office Assistant creates the first impression and a lasting impression for each patient, whether in person or on the phone. This role greets patients, schedules appointments, answers phones, assists with administrative records and financial records such as insurance billing and payments. Additionally, this position is responsible for the coordination for office routines and procedures as well as reminder calls about scheduled appointments, follow ups, or cleanings. The Front Office Assistant keeps the office organized and running smoothly and exhibits a positive countenance to every patient experience.

 

  • Develops and maintains doctor/hygienist schedule to meet practice goals.
  • Responsible for answering incoming calls to include, new patient calls, emergencies, scheduling patient appointments, requesting records, and follow up.
  • Manage unscheduled list, asap list, treatment pending list, to ensure patient follow through to meet scheduling goals.
  • Greet and check patients in and out for and after treatment.
  • Increase and stimulate new patient growth by supporting marketing and promotional programs, to include recall cards, continuing care calls, referral letters and gifts, and working with referrals.
  • Document patient dental treatments and financial transactions, to include signing of financial arrangements, prepayments for large cases, financing, and charges collection.
  • Follows office procedures for patient referrals.
  • Responds to doctor, patient and employee concerns and inquiries and seeks assistance when necessary.
  • General office duties and other duties as required.

Minimum Qualifications

  • Previous Front Office experience
  • Computer proficiency and the ability to learn new programs
  • Exemplary interpersonal and phone skills

 

 

Preferred Qualifications

 

  • 1-2 years of Front Office Dental experience
  • Dental software experience

 

 
Position Requirements  
Position Dental Front Office Staff  
Division Stratus Dental  

This position is currently not accepting applications.

To search for an open position, please go to http://AudigyGroup.appone.com




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