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Eligibility Coordinator 

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  
Category Healthcare  

Philadelphia FIGHT is a comprehensive AIDS service organization providing state of the art, culturally competent, HIV primary care, and opportunities for clinical research, social services, consumer education, and outreach to people living with HIV and those at high risk. Our goal is to end the AIDS epidemic within the lifetime of people living with HIV now. The Youth Health Empowerment Project (Y-HEP) is one of Philadelphia FIGHT's Education Programs. Y-HEP works to engage and empower high risk and vulnerable youth ages 13-24 to make healthy choices about their lives through a comprehensive range of services. This position serves the Y-HEP Family Care Clinic, a branch of Philadelphia FIGHT's federally qualified health center that serves low-income and homeless youth.

Summary: The Eligibility Coordinator is responsible for raising awareness of affordable insurance options and providing eligibility and enrollment assistance to uninsured patients and clients in programs of Philadelphia FIGHT. The Eligibility Coordinator performs their duties within the Y-HEP Community Health Center and may also travel into neighboring communities.

Position Responsibilities/Duties:

  • Review required financial information with patients verbally and in writing; explain the health center's policy regarding sliding fees and the consequences for not following through with the financial assessment

  • Collect compliance data for sliding fee documents; follow up and track the patient or responsible party compliance until the necessary documents have been received

  • Assess patients' potential eligibility for Medicaid, CHIP and/or Affordable Insurance Coverage, complete Medicaid application if applicable, and enrolls patients in the Affordable Insurance Exchange where applicable

  • Maintain communication with Social Services to follow up on the status of patient applications when deemed eligible for Medicaid, and obtain written documentation if not deemed eligible for Medicaid

  • Enter and update collected insurance information in the EMR

  • Provide information about the full range of Qualified Health Plans options and Medicaid

  • Assist individuals in applying for coverage through Medicaid and/or qualified health plans. The application process for Medicaid is all year round.

  • Help facilitate enrollment in Medicaid and/or qualified health plans

  • Assist patients with prescription navigation to receive a plan for their specific needs and to receive optimal coverage

  • Agree to serve patient's best interests, and comply with privacy and security standards

  • Refer patients to other resources as needed

  • Perform other duties as assigned

Position Requirements

Position Requirements:

  • Bachelor’s Degree Required
  • Experience working with youth;  at-risk youth preferred
  • Familiarity with and understanding of insurance enrollment and DPW benefits applications.
  • Candidates must possess strong communication skills, the ability to multi-task and excellent an attention to detail and follow-up skills.  
Full-Time/Part-Time Full-Time  
Shift Days  
pay range  
Position Eligibility Coordinator  
Close Date  
Exempt/Non-Exempt Non-Exempt  
Location Y-HEP  
About the Organization Philadelphia FIGHT is a comprehensive AIDS Service Organization providing state of the art, culturally competent HIV primary care, consumer education, advocacy, social services, outreach to people living with HIV and to those who are at high risk, and access to the most advanced clinical research. Our goal and hope is to end the AIDS epidemic within the lifetime of those currently living with HIV.  

This position is currently not accepting applications.

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