Share Email Opening

Customer Service Associate - Part Time 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
Req Number PR-JR-0571 - 09012014  
Category Field Service Operations  
Exempt/Non-Exempt Non-Exempt  
Country CAN 

Schedule / Hours 1st shift: 20 hours per week 


Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.

Summary of Position: The Customer Service Associate will be based in Toronto, ON. The right candidate will be an integral part of our talented team, supporting our continued growth.


  • Responsible for operating advanced digital devices to provide quality output from high-end color on cutting edge technology
  • Operates advanced digital printing image documents in quantities requested
  • Read information on job ticket to determine machine operations and specifications to be performed on the job
  • Check quality consistency on the output device
  • Records daily production
  • Operates inline finishing and binding machines to assemble multi-page documents into booklet or manual form as necessary, performs off-line assembly (i.e. collates and attaches catalog pages, brochures, etc., to release) as required
  • Interprets work request for digital printing to determine type of paper required, arrangement of document, number of copies and imposition
  • Cross-trains in all areas of production/bindery
  • Verifies color management and proofing process
  • Verifies size, color, and type of paper
  • Checks and ensures quality of the output
  • Handles maintenance of the print devices
  • Must be able to meet production goals
  • Maintains a clean, organized work place
Position Requirements

Minimum Requirements:

  • Minimum of 6 months customer service related experience required
  • High school diploma or equivalent (GED) required

Preferred Qualifications:

  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
  • Experience running mail posting equipment a plus
  • Excellent communication skills both verbal and written
  • Lifting up to 55 lbs with or without accommodations
  • Willingness and availability to work additional hours if assigned
  • Willingness to submit to a pre-employment drug screening and criminal background check
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
About the Organization Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.

Novitex is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply. Novitex does not discriminate against any employee or applicant for employment because of race, color, religion, national origin, citizenship, gender, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Novitex complies with the laws and regulations set forth in this poster.

Applicants may request reasonable accommodation to participate in the hiring process. If you require accommodation or assistance, please contact us at 1-855-865-0286.

Employees and Applicants who reside in Canada should note that Novitex may transfer your personal information to our parent company in the US and our data processors in the US and other jurisdictions. Your personal information may be accessed by the courts, law enforcement agencies and national security authorities in these countries, if necessary.


This position is currently not accepting applications.

To search for an open position, please go to


Other Jobs Within Same Category
Mailroom Associate in Burnaby, BC
Posted on: 5/22/2015
[Apply Now]

Copy Center--Part Time in New York, NY
Posted on: 5/22/2015
[Apply Now]

Copy Operator in New York, NY
Posted on: 5/22/2015
[Apply Now]

Team Lead Mailroom Associate in Summit, NJ
Posted on: 5/22/2015
[Apply Now]

Customer Service Associate - Data Entry in Windsor, CT
Posted on: 5/22/2015
[Apply Now]

Other Jobs Within 60 Miles
-- None found --


AppOne.comTM   copyrightŠ1999-2015 HR Services, Inc.
Click here for technical assistance.