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Title

Customer Service Associate- Part Time 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Req Number PR-JR-0574 - 09012014  
Category Field Service Operations  
Exempt/Non-Exempt Non-Exempt  
Country US 

Schedule / Hours 8am ' 5pm M-F (25hrs/wk) 

Description

Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.

Summary of Position: The Customer Service Associate will be based in San Francisco, CA. The right candidate will be an integral part of our talented team, supporting our continued growth.

Responsibilities:

  • Handle time-sensitive material like confidential, urgent packages
  • Operating mailing, copy or fax equipment
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude.
  • Maintain all logs and reporting documentation; attention to detail.
  • Consistently adhere to business procedure guidelines
  • Take direction from supervisor or site manager
 
Position Requirements

Preferred Qualifications:

  • Keyboarding and windows environment PC skills required (Word, Excel and PowerPoint preferred)
  • Experience running mail posting equipment a plus
  • Excellent communication skills both verbal and written
  • Willingness and availability to work additional hours if assigned
  • Willingness to submit to a pre-employment drug screening and criminal background check
  • Ability to effectively work individually or in a team environment
  • Competency in performing multiple functional tasks
  • Ability to meet employer's attendance policy
  • Minimum of 6 months customer service related experience
  • High school diploma or equivalent (GED)
 
About the Organization Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.

Novitex is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply. Novitex does not discriminate against any employee or applicant for employment because of race, color, religion, national origin, citizenship, gender, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Novitex complies with the laws and regulations set forth in this poster. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Applicants may request reasonable accommodation to participate in the hiring process. If you require accommodation or assistance, please contact us at 1-855-865-0286.

Employees and Applicants who reside in Canada should note that Novitex may transfer your personal information to our parent company in the US and our data processors in the US and other jurisdictions. Your personal information may be accessed by the courts, law enforcement agencies and national security authorities in these countries, if necessary.

 

This position is currently not accepting applications.

To search for an open position, please go to http://Novitex.appone.com



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