Share Email Opening
Title

Customer Service Technical Specialist- Copy Center Clerk-Reprographics 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Req Number PR-JR-0108 - 09012014  
Category Field Services - Hourly  
City, State/Province  
Exempt/Non-Exempt Non-Exempt  
Country US 

Schedule / Hours 1st, 2nd, and 3rd shifts available. 40 hours per week. 

Description

Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction.

Summary of Position: The Customer Service Technical Specialist will be based in Los Angeles, CA. The right candidate will be an integral part of our talented team, supporting our continued growth.

Key responsibilities include:

  • Production Print operations – maintains a working knowledge of all production print and copy equipment on site.
  • Operates various Production scale printers and organizes the daily print flow.
  • Assists technical support and onsite techs with trouble shooting and basic maintenance.
  • Perform any and all duties as assigned by management to include; mail services, reprographics services, fax services, and messenger services.
  • Establish operating procedures and quality standards.
  • Responsible for all aspects of equipment.
  • Remain informed and adhere to all established safety and security procedures.
  • Perform necessary adjustments as outlined in the operators’ manual for set equipment.
  • Follow start-up, shutdown and clean-up procedures for equipment.
  • Monitor operations and make mechanical adjustments as needed, to ensure proper quality output.
  • Create excel spreadsheets, mail merge projects and word documents
  • Complete multiple projects at one time
  • Lift heavy boxes, files or paper when needed
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Demonstrate flexibility in satisfying customer demands in a high volume, production environment
  • Consistently adhere to business procedure guidelines
  • Adhere to all safety procedures
  • Take direction from supervisor or site manager
  • Maintain all logs and reporting documentation; attention to detail
  • Participate in cross-training and perform other duties as assigned (answer phones, outgoing shipments, etc)
  • Shipping & Receiving
  • Lift large bundles of mail, overnight packages and shipments of paper
  • Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude
  • Perform other tasks as assigned
 
Position Requirements

Position Requirements:

  • High school diploma or equivalent (GED) required
  • Experience with a production print and copy operation
  • Minimum of 1 year customer service related experience required
  • Ability to communicate both verbally and written with customers and company personnel required
  • Computer proficiency in email environments, MS Word/Excel or similar programs preferred
  • Ability to handle multiple projects simultaneously
  • Strong organizational and administrative skills preferred
  • Ability to adhere to employee attendance policy
  • Handling up to a maximum of 55 pounds with or without accommodations
  • Ability to walk, sit, stand or sit for long periods (possibly entire shift)
 
About the Organization Novitex Enterprise Solutions delivers innovative document and communications management solutions that help companies around the world drive business process efficiencies, increase productivity, reduce costs and improve customer satisfaction. For almost 30 years, clients have turned to us to integrate and optimize their enterprise-wide business processes to empower employees, increase productivity and maximize results. As a trusted partner, we continually focus on delivering secure, technology-enabled document and communications solutions that improve our clients' work processes, enhance their customer interactions and drive growth.

Novitex is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply. Novitex does not discriminate against any employee or applicant for employment because of race, color, religion, national origin, citizenship, gender, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local law. Novitex complies with the laws and regulations set forth in this poster. http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Applicants may request reasonable accommodation to participate in the hiring process. If you require accommodation or assistance, please contact us at 1-855-865-0286.

Employees and Applicants who reside in Canada should note that Novitex may transfer your personal information to our parent company in the US and our data processors in the US and other jurisdictions. Your personal information may be accessed by the courts, law enforcement agencies and national security authorities in these countries, if necessary.

 

This position is currently not accepting applications.

To search for an open position, please go to http://Novitex.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Driver 1 - Full Time in Atlanta, GA
Posted on: 7/31/2015
[Apply Now]

Non-Commercial Driver - Part Time in Atlanta, GA
Posted on: 7/31/2015
[Apply Now]

Customer Service Associate - Mail Services in Charlotte, NC
Posted on: 7/31/2015
[Apply Now]

Customer Service Associate in CHARLOTTE, NC
Posted on: 7/31/2015
[Apply Now]

Customer Service Associate - Entry Level in Chicago, IL
Posted on: 7/31/2015
[Apply Now]


Other Jobs Within 60 Miles
Service Delivery Manager 2 in Los Angeles, CA
Posted on: 7/24/2015
[Apply Now]

Mailroom/Operations Associate - Part Time in Glendale, CA
Posted on: 6/22/2015
[Apply Now]

Mailroom Associate - Floater in Hawthorne, CA
Posted on: 6/4/2015
[Apply Now]

Customer Service Associate - Part Time in Irvine, CA
Posted on: 7/23/2015
[Apply Now]

Customer Service Associate - Records in Irvine, CA
Posted on: 7/23/2015
[Apply Now]



 


AppOne.comTM   copyrightŠ1999-2015 HR Services, Inc.
Click here for technical assistance.