Title

Scheduling Associate I 


EOE Statement We are an Equal Opportunity Employer.  

Description

JOB SUMMARY

Schedule patients’ initial evaluations for therapy at accredited clinics while updating insurance company on process until evaluation is scheduled.

 

ESSENTIAL RESPONSIBILITIES

·         Communicate information to different types of external customers: patients, clinics, insurance companies, and doctors

·         Update existing referrals with information received from internal/external customers

·         Answer incoming calls about company and department protocol

·         Schedule patients’ initial evaluations within 48 hours of receiving referral

·         Document all information and updates on patient referrals into Align Networks Operating System

·         Deliver exceptional customer service with every customer interaction

 

NON-ESSENTIAL RESPONSIBILITIES

·         Usage of office equipment (copier, scanner)

·         Attend department meetings and participate in training sessions

·         Perform all other duties and assignments as directed by management

 

Position Requirements

KEY SKILLS NEEDED

 

·         Proficient computer skills & data entry

·         Verbal and written communication skills

·         Critical thinking & problem solving

·         Organizational skills

·         Time management

·         Ability to work with minimal supervision

·         Able to multi-task in fast-paced environment

·         Exceptional customer service skills

EDUCATION

·         High School Diploma or GED

 

PHYSICAL DEMANDS

This job is mainly sedentary; the employee is regularly required to sit, use hands and fingers, speak, and hear. 
The employee is occasionally required to stand, walk, and lift objects that weigh up to 10 pounds.  Specific vision abilities required by this job include ability to see things from a close distance and ability to adjust focus.

 

WORK ENVIRONMENT

The noise level in the work environment is moderate.

 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 


This position is currently not accepting applications.

To search for an open position, please go to http://AlignNetworks.appone.com


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