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Title

PC Technician 

EOE Statement We are an Equal Opportunity Employer.  
About the Organization University General Hospital is dedicated to providing the highest quality and cost effective healthcare services to the communities we serve. Our goal is to create a healing environment through excellence in patient care, positive attitudes, and the energetic spirit of every one of our employees. We endeavor to be the premier provider of hospital services while utilizing technological advances in healthcare in an environment that is both physically and emotionally nurturing We will treat patients and co-workers in a kind and thoughtful manner while being sensitive to their individual needs. We will steadfastly practice the highest moral principals and professional standards, internally and externally. As a team, we will seek new knowledge, embrace ingenuity and strive to pioneer innovations for the good of our patients.  
Description

Serves as HelpDesk backup in the Information Technology department.

 -  Supports all desktop hardware, printers and peripheral equipment

 -  Supports desktop software and network communications

 -  Facilitates timely and accurate solutions with other members of the customer support team

 -  Follows the appropriate chain of command in interdepartmental communications.

 -  Keeps up with current rules, regulations, policies and state and federal statues that affect this position

 -  Attends mandatory hospital in-services on compliance

 -  Reports compliance issues in an appropriate and effective manner

 -  Helps other departments and employees with compliance issues when requested

 -  Supports the hospital’s compliance program.      

 -  Other tasks as assigned by the IT Coordinator, IT Director, and Chief Information Officer

 

 
Position Requirements

EDUCATION REQUIREMENTS: One year experience in this field preferred.

EXPERIENCE REQUIREMENTS: A minimum of two years experience in a microcomputer support position is required.  Experience in a health care setting is preferred, specifically in technology and information systems. 

The candidate should also have:

  -  Effective oral and written communications skills.

  -  Familiarity with desktop, notebook, handheld, and server computer hardware.

  -  Familiarity with local and wide area network design and operation.

  -  Knowledge of Siemens MedSeries4 Health Information System.

  -  Familiarity with Operating Systems such as Windows, UNIX, Linux, and OS400.

  -  Knowledge of various office productivity software programs.

  -  Familiarity with various computer peripherals such as printers, monitors, and other equipment.

  -  Self-motivator, independent, cooperative, flexible, creative.

CERTIFICATES, LICENSES, SKILLS AND ABILITIES REQUIRED

   - Microsoft certifications preferred.

   - A+ certification preferred.

Abilities Required:

  -  Speak clearly, concisely, and effectively; listens to, and understands information and ideas presented

     verbally

  -  Talks courteously and respectfully to all customers

  -  Consistently exhibits appropriate phone protocols (i.e.: answers phone promptly and identifies self and

     department

  -  Consistently displays cheerful and positive attitude

  -  Speaks positively about the hospital, community, and staff

  -  Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives,

      and propose quality solutions

  -  Relate to all levels of the user community

 

 
Full-Time/Part-Time Full-Time  
Shift Days  
Travel Requirements  
Pay Range  
Position PC Technician  
Number of Openings 1  
Exempt/Non-Exempt Non-Exempt  
Req Number INF-13-00001  
Location University General Hospital - Main Campus  

This position is currently not accepting applications.

To search for an open position, please go to http://UniversityGeneralHospital-Houston.appone.com



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