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System Administrator 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

Acuity, Inc. seeks a dynamic, self-motivated experienced System Administrator supporting systems in a Health IT environment. Your expertise will facilitate the execution of vital federal government functions by ensuring that the systems are deployed and operational for current and future staff. 

Job Functions /Responsibilities:

  • Works with IT and Administrative leadership and end-users to develop and complete system configuration.
  • Documents security settings and configures security groups and roles within eClinicalWorks.
  • Provisions users in eClinicalWorks according to roles
  • Develops, documents and tests templates and order sets in eClinicalWorks for various locations
  • Provides go-live and post go-live support on issues such as troubling shooting, workflow problems, system configuration and connection issues
  • Ensures content additions, changes, bug fixes, upgrades, etc. work as designed
  • XML, HL7, EDI, HealthIT, systems analyst, quality assurance software testing management and customer support specialist
  • Well versed in the entire systems development life-cycle (SDLC) process to provide and support business solution web applications
  • Support for web-based applications technical software issues in a professional and courteous manner via email, phone, remote assistance and face to face interactions
  • Support for development and productions systems operations and escalating issues to the appropriate team members
  • Performed testing of all applications, assuring that we met customer requirements
  • Responsible for organization, prioritization, troubleshooting, and tracking of all issue
  • Customer and technical specialist with the ability to diagnose, research, and resolve issues
  • Worked remotely, via phone, email, and on-site
  • Provided on-call emergency support 24/7, as required by customer.
  • Superior analytic and problem-solving abilities with great attention to detail and organization

Familiar with: Remote Desktop, WebEx, Adobe Connect, Adobe Flash, Adobe Reader, Adobe Captivate, HTML / XHTML, XML, HL7, Java, JavaScript, SQL, Eclipse and JDBC. Databases: Microsoft SQL Server, MS Access, PostgresSQL, and IBM DB2. Application Web Servers: iPlanet, SunOne, Jboss, and Websphere,                     

Position Requirements


  • 4 Year College diploma or university degree required
  • Bachelor's in a computer or health related field or equivalent strongly preferred
  • Significant experience administering complex software systems, including user provisioning, troubleshooting, and end-user support
  • Three (3) years of EMR experience in an Ambulatory/physician practice with eClinicalWorks experience strongly preferred
  • Experience administering Tomcat Application Services desired.
  • Knowledge of MSSQL 2008 and relational database design and architecture
  • Some knowledge of T-SQL, stored procedures, functions and views is helpful
  • Strong written and verbal communication skills
  • Excellent problem solving ability and data analysis skills
  • Ability to prioritize work and work independently
  • Must possess or be qualified for Public Trust clearance
Full-Time/Part-Time Full-Time  
Shift Days  
Position System Server Administrator  
Number of Openings 3  
Exempt/Non-Exempt Exempt  
Req Number TEC-14-00039  
Location Washington DC (20547)  
About the Organization Welcome to the Acuity, Inc. Careers Portal!

The application process should take about 15-20 minutes. In order to be considered for the position, you will need to complete all of the sections of the online application and provide your work history, educational background, and references.

If you have questions, please contact  

This position is currently not accepting applications.

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