Collections Specialist 

About the Organization Dayton Superior Corporation is the industry leader in the design, manufacturing and distribution of specialized concrete construction products. Our product solutions span a wide breadth of industry disciplines and are found on virtually every major construction site in North America, as well as job sites across the globe. Dayton Superior is fun, interesting and a challenging place to work. With 100 years of leadership behind us, and unlimited growth ahead of us, we are steady and we are ambitious. We look for people who are knowledgeable, talented, positive and highly resourceful. We look for people who want to accomplish great things as a team. We look for entrepreneurial individuals who want to use their intellect and talents to grow and strengthen our business.

We value our employees
Dayton Superior offers a competitive salary and an excellent array of benefits. A drug test and a background check are required. If you're interested in joining a company that is dedicated to your professional growth - look no further than Dayton Superior.





This position is responsible for all collection activities for the assigned regions and coordinating the efforts of the credit department employees, Sales, and Customer Service personnel to collect open accounts receivable balances within customers’ terms.


  1. Ensure company credit policies and procedures are followed and complied with in all sales transactions and collection activities.
  2. Evaluate customer credit limits on a continual basis and recommend changes to reflect most current customer information.
  3. Contact customers with past due balances for collection or identification of customer issues that are causing delayed payments.
  4. Coordinate with customers, sales, and customer service to resolve outstanding payment issues on a timely basis.
  5. Participate with Credit Manager, Sales Managers, and Customer Service personnel in the periodic review of all delinquent accounts to implement actions to collect and/or establish a reserve for the past due balances.
  6. Review internal metrics and reports (DSO, Aging reports, etc.) to evaluate region’s collection results and recommend/implement actions to enhance collection results.
  7. Monitor current customer in-house order levels and based on customer payment history make recommendations to “hold” future orders until accounts are brought to a current status.
  8. Prepare appropriate reports to communicate to appropriate executives and managers, collection effectiveness, trends, issues, and/or recommendations.
  9. Visit customers as necessary to review account payment history, build relationships, and expedite payments to customer terms.
  10. Monitor bank lockbox procedures to ensure cash receipts are received and applied to the open accounts on a timely and accurate basis.
  11. Prepare ad hoc analysis and reports on customer collection activities as requested.

Position Requirements


Extensive collection experience.

Knowledge of Credit function operations.


High School Diploma and/or BA or Associates Degree in Business related field with 5+ years of experience including 3+ years of collection experience.


Strong interpersonal skills.

Effective verbal and written communication skills.

Proficient in use of Excel and Word.

Familiarity with Accounts Receivable and Credit/Collection systems.


Ability to work in an office environment.

Ability to travel within the US.


This position is currently not accepting applications.

To search for an open position, please go to http://DaytonSuperiorCorp.appone.com

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