Email Opening Title Customer Service Representative   About the Organization Airrosti is a national healthcare group dedicated to eliminating pain and resolving soft tissue injuries quickly and effectively-both in-clinic and virtually through our Airrosti Remote Recovery (ARR) platform. We understand how pain can disrupt every part of life-from sleep and exercise to work and everyday activities-and we're passionate about helping patients reclaim their lives. To date, Airrosti Providers have successfully treated over 1.6 million injuries. Our care model is centered on evidence-based, individualized treatment designed to identify and address the root cause of pain. Each patient visit includes up to a full hour of one-on-one care, allowing Providers the time to thoroughly assess the injury, perform targeted manual therapy, and develop personalized active care plans and home exercise programs to support lasting recovery. On average, most injuries are resolved within just 3-4 visits (based on patient-reported outcomes), resulting in high patient satisfaction and exceptional outcomes. Headquartered in San Antonio, TX, Airrosti operates more than 150 clinic locations across Texas, Ohio, Virginia, and Washington. Through ARR, we deliver virtual care to patients in all 50 states. In addition, FLEX powered by Airrosti, is our digital wellness program that puts the power of muscle and joint health into user's hands. With a 4.9-star rating on Google from 32,000+ reviews and repeated recognition as one of the best places to work in Texas, Airrosti is a proven leader in musculoskeletal care. Full-Time Benefits: • Medical, Dental, Vision & Voluntary Life Insurance • HSA/FSA Options • Company-Paid Life, Short/Long-Term Disability • Voluntary Accident, Hospital, & Critical Illness Coverage • Employee Assistance Program • 401(k) with Company Match • Paid Parental Leave • Flexible PTO, Company & Floating Holidays • Pet Insurance • And so much more!   Category Customer Service   Position Customer Service Representative   Location Airrosti Support Center (111 Tower Drive, Building 1, San Antonio, TX 78232)   Full-Time/Part-Time Full-Time   Exempt/Non-Exempt Non-Exempt   Description Customer Service Representative's have the unique privilege of being the voice of Airrosti. This team answers all incoming patient calls nationwide. Located at the Airrosti Headquarters, our Patient Advocate Team members provide exceptional customer service in a supportive team environment. This includes: Educating and guiding potential patients about the Airrosti experience by phone Scheduling new and existing patients for all Airrosti locations Replying to patient inquiries and scheduling requests Candidates wanting to join an exciting and growing organization with significant advancement opportunities are encouraged to apply. The ideal candidate must be passionate about providing exceptional customer service, possess outstanding communication skills, and has the ability to multi-task in a fast-paced environment. Perks: Position is located at Airrosti Headquarters in San Antonio, TX (111 Tower Drive, Building 1, San Antonio, TX 78232) Fun, supportive team environment Casual work attire Great benefit package Opportunities for advancement Work from home, in-office, or hybrid positions available   EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.   This position is currently not accepting applications. To search for an open position, please go to http://AirrostiRehabCenters.appone.com

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