Job Purpose: Under the direction of the Service Manager or Shop Foreman, diagnose, repair and maintain BMW vehicles in accordance with BMW factory and BMW Center standards.
Perform work as described on repair order with efficiency and accuracy, in accordance with BMW factory and BMW Center standards, as well as proper time punches per BMW procedure
Diagnose the cause of vehicle malfunctions, and recommend/perform appropriate repairs, fixed right the first time
Examine vehicle to identify necessary repair or maintenance items that may not be included on the repair order, connect the three C’s: Complaint, Cause, and Correction and communicate to Service Advisor,
Communicate with the Parts Department to obtain needed parts
Notify Service Advisor immediately if additional work is needed, if work outlined on repair order is not needed, or if repairs cannot be completed by the time promised
Clearly and accurately document all work performed, all notes need to be typed on the computer.
Road test vehicles as required, or refer to the inspection technician as appropriate
Attend and successfully complete factory training as required by factory or BMW Center
Keep abreast of factory technical bulletins
Follow warranty material disposition procedures.
Understand and follow federal, state and local regulations, such as those governing the disposal of hazardous wastes