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International Technical Sales Associate 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

The International Technical Sales Associate is a full-time position reporting to the International Sales & Marketing Manager.  The position assists with international technical support and distributor management activities to manage and grow Charm International sales. This position requires a high degree of flexibility and offers excellent professional growth potential.

Essential Functions:
• Corresponds with international distributors, including responding to technical inquiries, assists in monitoring marketing activities, gathering market information, etc.
• Assists in communications, training, technical support and marketing of new product releases and product updates.
• Provides technical support for existing products.
• Assists with International distributor and customer trainings; conducts training webinars; assists in developing training materials.
• Works with International team on sales analysis and reporting activities, and related communication and follow-up with Charm staff and distributors.
• Manage and keep up-to-date International distributor documentation and market intelligence files by country.
• Keep minutes and records of International distributor meetings, conference calls, etc.
• Performs other duties as assigned.

Position Requirements

Skills, Knowledge, & Experience
• B.S. in Food Science, Food Technology, Microbiology or related field.
• 2-5 years experience in a laboratory, technical, or technical sales position in Food Safety, Food Processing, Agribusines or related fields.
• Experience with food and/or laboratory equipment and testing systems. Ability to learn new systems, and provide training and technical support on these systems.
• Excellent verbal and written communication skills.
• Proficiency in MS Office Suite.

• Foreign language skills, particularly French. Spanish, Chinese and/or Japanese also desirable.
• International professional experience.
• Technical sales experience.

Personal Characteristics
• Strong interpersonal skills; diligent, reliable and dependable
• High degree of professionalism and sensitivity to international business practices, ethics and etiquette
• Self-Motivated
• Able to work under the pressure of tight deadlines
• Excellent attention to detail
• Ability to give and receive constructive feedback
• Ability to travel domestically and internationally
• Able to lift 45 pounds
• Able to work at a computer for an extended length of time
• Able to sit or stand for an extended length of time.


Charm Sciences, Inc is an Equal Opportunity Employer M/F/D/V


ADA Disclaimer:  In developing this job description we attempted to include all important competencies required for this position.  Whether or not a particular competency is listed, all disability related reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.


Location Lawrence Facility  

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