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Administrative Assistant 1 

Division Arvest  
Location 503 Main Street  
Location MO, Pineville  
Full-Time/Part-Time Full-Time  
Exempt/Non-Exempt Non-Exempt  
Accepting applications through July 6, 2014  
Details Position is Monday through Friday 8 am to 5 pm with the ability to work overtime as needed.  
Preferred Qualifications See Below  

SUMMARY:   Under direct supervision, the Administrative Assistant 1 greets customers or visitors and directs them to the proper department, and/or notifies other associates of their presence.  The incumbent also answers phone lines and route calls to the proper departments.  In addition, the incumbent provides clerical support and must be able to maintain confidentiality when dealing with sensitive information. The incumbent’s primary accountability is to assist the branch/department with the flow of customers and phone calls.  This position affects the bank's image, internal morale, respect, and external perception of bank integrity. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. 

  1. Greet customers and other visitors, answer questions and route to the proper department or personnel. 
  2. Answer telephone lines; take accurate and complete messages and direct calls to the appropriate personnel.  
  3. Responsible for keeping the lobby/department area neat and clean to project a professional image.  
  4. Transcribe and type letters, memos, reports, etc. for various personnel in the bank/department as requested. 
  5. Provide routine clerical support (such as opening mail, making copies, filing, preparing reports, etc.) as requested. 
  6. Maintain various managers and/or department calendars as requested. 
  7. Provide assistance with customers and visitors as needed (such as assisting with building, safe deposit box access, sign and other requests, etc.) ensuring all security measures are followed. 
  8. May attend various meetings, record, type and distribute minutes.
  9. Understand and comply with bank policy, laws, regulations, and the bank's BSA/AML Program, as applicable to your job duties. This includes but is not limited to; complete compliance training and adhere to internal procedures and controls; report any known violations of compliance policy, laws, or regulations and report any suspicious customer and/or account activity.


  • Cross-sell other services of the bank.
  • Support and uphold the Arvest Mission Statement.
  • Uphold the Arvest Code of Ethics and ensure that confidential information is safeguarded.
  • Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  • Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the bank's overall operation.
  • Promote professionalism at all times.
Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


  • High School or general education diploma (GED) required.
  • 4 months previous work experience required.
  • Working knowledge of Microsoft Office Suite required.
  • Previous banking or office experience preferred.


  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to move from department, division, or bank to department, division or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk or hear and sit. The associate occasionally is required to stand and walk; use hands to finger, handle, or feel objects: bend; and reach with hands and arms.

The associate must occasionally lift and/or move up to 52 lbs and be able to carry or move file boxes.

Specific vision abilities required by this job include close vision, color, and the ability to adjust focus.


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Category Administrative  
About the Organization As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture - that is who we are as an organization.

As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities.

With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you.

Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.  

This position is currently not accepting applications.

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