Mortgage Servicing Foreclosure Specialist 1 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
Division Arvest  

Location 801 John Barrow Road, Suite 1  

Location AR, Little Rock  

Full-Time/Part-Time Full-Time  

Exempt/Non-Exempt Non-Exempt  

Grade 11 SSMET

Accepting applications through November 5, 2013  

Details Position is 40 hours per week.  

Preferred Qualifications See Below  


SUMMARY:  Under the direction of the assigned supervisor, the Mtg Svg Foreclosure Specialist 1processes less complex foreclosure accounts within established timelines to ensure minimal risk and loss exposure to the company. The incumbent communicates frequently with attorneys/trustees managing foreclosure files in order to ensure compliance with governmental, investor/insurer regulations and that established timelines are met. Additionally, the Mtg Svg Foreclosure Specialist 1 will prepare calculations and document all actions and/or correspondence.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  1. Prepare and submit foreclosure referral packages to attorneys or trustees.  Maintain and monitor foreclosure files according to established governmental, investor/insurer guidelines.
  2. Monitor case status to ensure completion of the foreclosure process within governmental, investor/insurer timelines in order to reduce losses and penalties.
  3. Monitor loss mitigation deadlines during the foreclosure process to reduce losses and penalties to the company.  Such efforts include telephone calls placed to each borrower every three days until quality right party contact is established.
  4. Prepare foreclosure bidding instructions and obtain approval from the appropriate government agency or the investor/insurer before providing to attorneys/trustees.
  5. Obtain foreclosure sale results and notify the appropriate government agency or investor/insurer of the results within   the requisite timelines.
  6. Review foreclosure legal documents for execution and ensure documents are timely returned to the attorney/trustee.
  7. Prepare accurate calculations for judgment figures, affidavits of indebtedness, reinstatement quotes and/or payoff amounts of defaulted loans.
  8. Obtain the collateral file and provide collateral documents to attorney/trustee when required.
  9. Prepare Assignment of Mortgage/Deed of Trust for execution and provide to attorney/trustee timely.
  10. Document all actions taken, including telephone conversations, letters mailed, e-mails sent and received and so forth.  Maintain any system coding necessary to identify alerts or special messages regarding foreclosure issues.
  11. Review all correspondence, including mail, faxes, and e-mails, and respond to same in a timely and accurate manner.  Maintain organized filing system and routinely file all correspondence or other documentation for each case file.
  12. Process and transfer files timely between departments.
  13. Daily data maintenance required for utilization of foreclosure reports to monitor actions and timeliness to ensure compliance with investor, insurer, federal, state, city and/or county guidelines.
  14. May process for payment all invoices and bills for services related to attorney/trustee fees and costs, property inspections, appraisals, property preservation, and so forth timely.
  15. Confirm taxes and insurance are paid timely when necessary during the foreclosure process. 
  16. Attend telephonic court mandated mediation hearings.
  17. Work with and maintain positive relations with borrowers, investors, outside vendors, realtors, bank associates, attorneys/trustees, and others.  Discuss sensitive personal financial circumstances in a frank, yet tactful, manner.
  18. Cross train in other areas of the department.


  1. Support and uphold the Arvest Mission Statement.
  2. Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  3. Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company's overall operation.
  4. Promote professionalism at all times.

Position Requirements


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.


  • High school diploma or general education degree (GED) required
  • 1 year previous mortgage loan or legal experience required


  • Must exhibit excellent written and verbal communication skills when communicating with customers, vendors, and other personnel.
  • Must be highly organized and detail oriented.
  • Must possess strong analytical and problem solving skills.
  • Must possess basic math skills.Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to move from department, division, or bank to department, division or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation


The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk, hear, and sit.  The associate may be required to stand and walk: use hands and fingers, handle, or feel objects or controls: kneel or crouch when filing, and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.


The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is mostly moderate.


Category Mortgage Company  

About the Organization As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture ' that is who we are as an organization.

As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities.

With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you.

Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.


This position is currently not accepting applications.

To search for an open position, please go to http://ArvestBank.appone.com


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