Title

Mortgage Servicing Insurance Specialist 1 


EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
 
Division Arvest  

Location 801 John Barrow Rd.  

Location AR, Little Rock  

Full-Time/Part-Time Full-Time  

Exempt/Non-Exempt Non-Exempt  

Grade 10 SSMET
 

Accepting applications through May 29, 2013  

Details Position is Monday through Friday 8 am to 5 pm.  

Preferred Qualifications See Below  

Description

SUMMARY: Under the supervision and guidance of the Mortgage Servicing Escrow Manager the Mortgage Servicing Insurance Specialist 1 monitors hazard and flood insurance on designated accounts and ensures that loans maintain proper hazard and/or flood insurance coverage at all times during the duration of the loan. The incumbent additionally makes determinations regarding insurance needs and works directly with customers, bank associates, and third parties to resolve any issues as they arise. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

  1. Monitors hazard/flood insurance policies on non-escrowed accounts. 
  2. Ensure all loans maintain proper hazard and/or flood coverage at all times. 
  3. Process and pay all escrowed insurance premiums and remit to the insurance companies in a timely manner. 
  4. Send proper notifications to customers regarding company changes and cancellations. 
  5. Run all required reports necessary to ensure no lapse in coverage. 
  6. Take all necessary action to establish force-placed hazard or flood coverage, as needed.
  7. Perform research and follow-up on outstanding problems.  Assist customers/agents/bank associates concerning problems/inquiries on loans in an accurate and efficient manner.
  8. Cross-train in other areas of the department. 

TEAM ACCOUNTABILITIES:

  1. Support and uphold the Arvest Mission Statement.
  2. Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  3. Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
  4. Foster and promote the proper company image at all times. 
 

Position Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • High school diploma or general education degree (GED), required
  • Six (6) months previous banking or equivalent related experience required
  • One (1) year previous insurance, mortgage loan or mortgage loan servicing experience preferred

OTHER SKILLS AND ABILITIES:

  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to verbally communicate with all other associates
  • Must be able to operate telephone, copier and FAX machines
  • Must be able to move from department to department or bank to bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, talk, and hear, and use hand to finger, handle or feel objects/ controls. The incumbent is occasionally required to stand, walk, and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 lbs.

Specific vision abilities required by this job include close vision, color, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

 

Category Mortgage Company  

About the Organization As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture ' that is who we are as an organization.

As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities.

With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you.

Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 


This position is currently not accepting applications.

To search for an open position, please go to http://ArvestBank.appone.com



WE ALSO RECOMMEND

Other Jobs Within Same Category
Mortgage Servicing Call Center Representative in Little Rock, AR
Posted on: 4/22/2014
[Apply Now]

Mortgage Servicing Homeowners Assistance Counselor in Little Rock, AR
Posted on: 4/18/2014
[Apply Now]

Mortgage Servicing Call Center Representative in Lowell, AR
Posted on: 4/18/2014
[Apply Now]

Mortgage Servicing Default Collections Supervisor in Lowell, AR
Posted on: 4/17/2014
[Apply Now]

Senior Mortgage Loan Underwriter in Tulsa, OK
Posted on: 4/17/2014
[Apply Now]


Other Jobs Within 60 Miles
Commercial Banker 3 in Little Rock, AR
Posted on: 4/17/2014
[Apply Now]

Loan Assistant 2 in North Little Rock, AR
Posted on: 4/18/2014
[Apply Now]

Tax Intern in Little Rock, AR
Posted on: 3/11/2014
[Apply Now]

Mortgage Servicing Homeowners Assistance Counselor in Little Rock, AR
Posted on: 4/18/2014
[Apply Now]

Mortgage Servicing Call Center Representative in Little Rock, AR
Posted on: 4/22/2014
[Apply Now]

 


For technical support, please contact the nowHIRE eHelp Desk at (586) 778-8491 or toll-free at (877) 603-1155, Mon - Fri 8am to 5pm (EST) or email Support@nowHIRE.com.