Title

Mortgage Servicing Partial Release Specialist  


EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law
 
Division Arvest  

Location 801 John Barrow Rd  

Location AR, Little Rock  

Full-Time/Part-Time Full-Time  

Exempt/Non-Exempt Non-Exempt  

Grade 12 SSMET
 

Accepting applications through May 23, 2013  

Details Position is Monday through Friday 8 am to 5 pm.  

Preferred Qualifications See Below  

Description

SUMMARY:  The Mortgage Servicing Partial Release Specialist coordinates and prepares all documents pertaining to a request for partial release of lien, easement or subdivision of property.  The incumbent evaluates documents to determine if requirements have been met in order to issue a partial release and reviews completed release to ensure investor requirements and compliance with government/investor/insurer regulation The Mtg Svg Partial Release Specialist maintains system related coding and documents related records.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned. 

  1. Evaluate request for partial release of lien, easement or subdivision of property received from the borrower, or government entity to determine company’s course of action. 
  2. Evaluate documentation provided to determine if all items required to process a partial release of lien, easement, subdivision of property has been provided, request missing documentation as needed. Discuss partial release of lien, easement or subdivision of property requirements with appropriate party and stress importance to customers all documentation must be received prior to proceeding with review. 
  3. Review completed partial release of lien, easement or subdivision of property package to ensure compliance with government/investor/insurer regulations and substantiate any title defects that may prevent or delay the process. 
  4. Confirm forms provided meet investor and state guidelines.  Complete preparation of forms, submit to investor for execution and provide to appropriate parties for approval. Upon approval of all parties, submit final executed documentation to attorney or government entity. 
  5. Maintain and monitor partial release of lien, easement or subdivision of property cases according to investor/insuror and state guidelines. 
  6. Order updated appraisal with addendum explaining before release and after release values. Review appraisal to ensure data supports property value. Complete evaluation of loan-to-value regarding before and after release values and determine the amount of funds, if any that must be applied to the unpaid principal balance to maintain the current loan to value ratio.
  7. Authorize funding and confirm fees/monies are applied accurately and efficiently to loan account. 
  8.  Serve as primary contact between investor, insuror, borrower, government entity and senior management. Retrieve loan files and documents from other departments as needed in order to provide documentation to investor/insurer timely. Maintain a master loan file pertaining to partial release of lien, easement or subdivision of property. 
  9. Perform required data maintenance daily for utilization of partial release reports to monitor actions and timeliness. 
  10. Order collateral documents from custodian, as needed. 
  11. Document all actions taken, including telephone conversations, letters, mailed, and so forth.  Maintain any system coding necessary to identify alerts or special messages regarding partial release matters.
  12. Review all mail, faxes, and e-mails responding in a timely accurate manner.  Maintain organized filing system and routinely file all correspondence or documentation for each case file. 
  13. Work with and maintains positive relations with borrowers, investors, outside vendors, realtors, bank associates, attorneys and others. Discusses sensitive personal financial circumstances in a frank, yet tactful, manner. 
  14. Cross train in other areas of department. 

TEAM ACCOUNTABILITIES:

  1. Support and uphold the Arvest Mission Statement.
  2. Maintain a high level of cooperation and rapport with all associates in order to ensure accurate and efficient operations and service.
  3. Formulate and communicate new ideas and suggestions that will improve profitability and efficiency for the company’s overall operation.
  4. Foster and promote the proper company image at all times. 
 

Position Requirements

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

  • High school diploma or general education degree (GED) required
  • 2 years partial release, appraisal, title curative, underwriting or legal experience required
  • Knowledge of foreclosure, bankruptcy and REO preferred
  • Associate degree or equivalent related experience preferred

OTHER SKILLS AND ABILITIES:

  • Must possess excellent written and verbal communication skills when communicating with customers, vendors, and other personnel
  • Must be highly organized and detail oriented
  • Must possess basic math skills
  • Must possess strong analytical and problem solving skills.
  • Machine skills include typewriter, calculator, personal computer, FAX machine, and other office machines.
  • Must be able to arrive at work on time, work on site and have regular work attendance
  • Must be able to work cooperatively with other co-workers regardless of personality, presence or communication style
  • Must be able to provide cordial customer service regardless of customer personality, presence or communication style
  • Must be able to perform several tasks at once
  • Must be able to work in a stressful atmosphere
  • Must be able to rotate job tasks
  • Must be able to occasionally work overtime
  • Must be able to greet others cordially
  • Must be able to coordinate multiple and changing priorities
  • Must be able to operate telephone, scanner, copier and FAX machines
  • Must be able to move from department, division, or bank to department, division or bank to attend meetings
  • Must be able to operate personal computer keyboard in order to create reports, schedules and other appropriate documentation

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to talk, hear, and sit. The associate may be required to stand and walk: use hands and fingers, handle, or feel objects or controls: kneel or crouch when filing, and reach with hands and arms.

The associate must occasionally lift and/or move up to 25 pounds.

Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

The noise level in the work environment is mostly moderate.

 

Category Mortgage Company  

About the Organization As a provider of financial services, our #1 focus is our customers. We are people helping people find financial solutions for life. That is our culture ' that is who we are as an organization.

As an employer, our #1 focus is our associates. We offer competitive compensation, comprehensive benefits and an engaging work environment driven by the desire to serve our customers and communities.

With over 315 locations in Arkansas, Oklahoma, Missouri and Kansas, we offer a variety of jobs. Whether you are looking for full-time or part-time employment, Arvest has the opportunity for you.

Arvest is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

 


This position is currently not accepting applications.

To search for an open position, please go to http://ArvestBank.appone.com



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