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Junior Account Manager - Citi Bike 


About Citi Bike:

New York City's bike share system, Citi Bike, is a self-service system, stocked with thousands of bikes at hundreds of stations located throughout Brooklyn and Manhattan.  Citi Bike is designed to be convenient, easy-to-use and affordable for New Yorkers and visitors alike, allowing members to pick up a bike close to home or work, ride, and then return it to any station in the system.  Less than a year since the program opened, Citi Bike has proven wildly popular for New Yorkers to get around and visitors to explore the City.  

Overview of Position:

We are seeking two Junior Account Managers to help us build relationships in the tourism and hospitality industry and with businesses around New York City to boost the use of 24-hour and 7-day passes and increase sales of business memberships.  Applicants must be highly motivated self-starters and have previous sales experience.

Key Aspects of Position:

  • Communicate the basic concept and benefits of bike share to different audiences
  • Demonstrate bike features, removal and return procedures for bikes, kiosk signup and pricing
  • Determine client needs and prepares proposals based on those requirements 
  • Work with the Marketing Team to develop appropriate sales and marketing materials for tourism industry and business membership program
  • Develop and maintain positive relationship with clients
  • Collect contact information, track distribution of brochures and coupon codes and add to the NYC Bicycle Share database
  • Prepare reports and projects for the Marketing Director
  • Service existing customers
  • Assist in the preparation of special projects and special events
  • Attend industry functions as necessary
  • Follow up with clients on outstanding payments, etc.
  • Attend planning meetings as needed
  • Perform other sales-related duties as directed by the Marketing Director
  • Other duties as assigned

Note: The above description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.  All personnel may be required to perform duties outside of their normal responsibilities due to the nature of work performed to accomplish NYC Bike Share’s Mission.

Position Requirements

Required Skills and Experience:

  • 1-3 years experience in sales, preferably Hotel Sales or Convention Center Sales/or Services
  • Ability to take direction well and memorize basic facts about the system
  • Excellent organization and communication skills
  • Comfortable with Microsoft Office (including Excel), Google Docs, and basic data entry
  • Comfortable in a fast paced environment, standing, stooping, bending, and lifting up to 25 lbs.
  • This position may require hours which exceed 8 hours per day and/or 40 hours per week

Preferred Skills and Experience:

  • Bachelors Degree in Business or Marketing preferred
  • Ability and interest in riding a bike in New York City is a big plus!

To Apply:

During the application process, you will be asked to submit a resume and a cover letter.  In your cover letter, please briefly state why you are interested in this position and summarize your most relevant sales experience. Your cover letter should also include your name, address, e-mail address, and the best phone number to reach you.


NYC Bike Share is proud to be an Affirmative Action/Equal Opportunity Employer and strongly encourages applications from women, minorities, protected veterans and individuals with disabilities.

NYC Bike Share is a drug-free workplace.

Full-Time/Part-Time Contingent  
Salary Base salary depends on experience  
Bargaining Unit Position  
Close Date  
Exempt/Non-Exempt Exempt  
Open Date 3/21/2014  
Location Citi Bike  

This position is currently not accepting applications.

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