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Chicago Customer Service Representative  


About Divvy:

Divvy is Chicago’s new bike share system launching in Summer 2013. Under contract with the City of Chicago DOT, Divvy is excited to announce the beginning of its operations and seeks talented individuals to join our team, leading up to a system launch of 300 stations and 3000 bikes. More at


Overview of Position:

Divvy is seeking bike enthusiasts to fill multiple positions as Customer Service Representatives to join an exciting opportunity in a BRAND NEW segment of the Transportation network.  Training will be provided to energetic candidates that possess a friendly team-player spirit with the ability to work irregular hours in a fast-paced environment.


Key Aspects of Position:

Able to work in a call-center environment that provides customer and client services.

- Works alone or with other Customer Service Representatives under the guidance of Customer Service Managers

- Follows specific outline per training instructions and pre-established guidelines to perform functions of the job.

- Assists with various customer service projects as assigned.

Position Requirements


Required Skills and Experience:

- High School diploma or GED

- Ability to follow directions in a team environment. 

- Excitement and interest in bike sharing a must.

- Must be able work in the US without sponsorship.

- You must meet ONE of the three criterions listed here:

-        Minimum of 1 year call center experience OR

-        Minimum of 1 year of general customer service experience in a retail setting OR

-        Minimum of 1 year of general customer service experience in a corporate setting


Preferred Skills and Experience:

- Fluent bilinguals are preferred

Full-Time/Part-Time Part-Time  
Salary Compensation: $10-$14 per hour  
Bargaining Unit Position  
Close Date 5/31/2013  
Exempt/Non-Exempt Non-Exempt  
Open Date 5/3/2013  
Location Divvy  

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