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Account Coordinator Customer Service Michigan 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.

vRide Inc. moves the world by providing innovative transportation services through local offices in over forty major metropolitan areas. The primary business of the local office is to provide and operate commuter vanpool programs throughout the state of Ohio. We are searching for a Customer Service Specialist for our Cincinnati, Ohio.

Do you have a desire to help preserve our environment, and work towards solving traffic and commuting congestion? Then this position is ideal for you! You will work with large employers and groups throughout the area to promote commuting alternatives, specifically commuter vanpooling.

This position is responsible for the day-to-day operational activities to ensure customer satisfaction for our vanpool customers. This position also completes van deliveries and switches, helps to resolve customer invoicing and vendor management issues, arranges vehicle deliveries to customers, facilitates the organization of passenger groups, processes billing, assures customers meet maintenance schedules and works with vendors to resolve issues.

Position Requirements

Successful candidates will possess the following skills/knowledge and experience:

  • one to three years of client relationship experience
  • Bachelor’s degree, or equivalent combination of education and relevant experience
  • working knowledge of Microsoft Office, especially Excel and Word
  • excellent communication skills
  • previous accounting/bookkeeping experience a plus
  • a valid driver's license and good driving record(we take safety seriously)
  • strong organizational skills

vRide offers a competitive salary and benefits package including medical, dental and vision, short-term and long-term disability, life insurance, 401(k) with a Company match, paid vacation and holidays.


Full-Time/Part-Time Full-Time  
Shift Days  
Location Cincinnati Office  
About the Organization vRide has thrived for over thirty years because our people truly believe in doing things the right way. We are honest, fair, and caring. We rely on integrity and principle, and believe that upholding high ethical standards is vital ' to our reputation and our success. Our team of professionals are dedicated to more than simply providing modern solutions to transportation problems. We are driven by a philosophy of environmental responsibility and corporate decency which permeates all of our actions.


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