Customer Service Representative 

About the Organization Founded in 1968, Jacobson Companies is a leading North American third party logistics ("3PL") company, providing value-added domestic warehousing, packaging, contract manufacturing, staffing, contract logistics, freight management, and transportation services. As of today, Jacobson manages more than 35 million square feet of warehouse space in 38 major markets across the United States and Asia, with over 6,000 employees.  

Open Date 2/5/2013  

Location Mechanicsburg, PA - 339 Heinz St.  

Full-Time/Part-Time Full-Time  

Shift Second  

Position Customer Service Representative - CLS  

Description Jacobson Companies is seeking a 2nd Shift Customer Service Representative. Responsibilities include:

  • Assist drivers with paperwork upon drivers loading/unloading being completed

  • Assisting customers and drivers by phone, in person and by email to provide them with great customer service

  • Maintaining workflow by assisting managers and supervisors with coordination of warehouse duties

  • Serving customers and processing transactions in the warehousing operation

  • Provide support to warehouse personnel with inventory and pick/delivery of customers' orders.

  • Maintain a safe a secure work environment

  • Overtime may be required during peak seasons

  • Perform other related CSR duties as assigned

Position Requirements

The qualified candidate must have exceptional customer service skills, strong attention to detail and knowledge of computers and Microsoft Office. Additional qualities include the ability to multi task, prioritize effectively and excellent written and oral communication skills.

Jacobson Companies offers a competitive wage and comprehensive benefits package to include medical, dental, vision, 401(k), paid time off and a business casual environment.

Drug screen, background check required.  Jacobson participates in E-verify and is an equal opportunity employer. 




This position is currently not accepting applications.

To search for an open position, please go to http://JacobsonCompanies.appone.com


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