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Customer Service Representative 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Boeing, Disney, Ikea and The Home Depot. XPO is a leading provider of transportation and logistics services throughout the supply chain, including freight brokerage, intermodal, contract logistics, expedite, last mile and global forwarding. We're passionate about helping our customers operate efficiently - and we've put tremendous resources in place to support our commitment. (NYSE: XPO)

Open Date 2/5/2013  
Location Mechanicsburg, PA - 339 Heinz St.  
Full-Time/Part-Time Full-Time  
Shift Second  
Position Customer Service Representative - CLS  
Description Jacobson Companies is seeking a 2nd Shift Customer Service Representative. Responsibilities include:

  • Assist drivers with paperwork upon drivers loading/unloading being completed

  • Assisting customers and drivers by phone, in person and by email to provide them with great customer service

  • Maintaining workflow by assisting managers and supervisors with coordination of warehouse duties

  • Serving customers and processing transactions in the warehousing operation

  • Provide support to warehouse personnel with inventory and pick/delivery of customers' orders.

  • Maintain a safe a secure work environment

  • Overtime may be required during peak seasons

  • Perform other related CSR duties as assigned
Position Requirements

The qualified candidate must have exceptional customer service skills, strong attention to detail and knowledge of computers and Microsoft Office. Additional qualities include the ability to multi task, prioritize effectively and excellent written and oral communication skills.

Jacobson Companies offers a competitive wage and comprehensive benefits package to include medical, dental, vision, 401(k), paid time off and a business casual environment.

Drug screen, background check required.  Jacobson participates in E-verify and is an equal opportunity employer. 




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