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Customer Service Representative  

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization XPO Logistics, Inc. (formerly Norbert Dentressangle) is a top ten global provider of supply chain management solutions, including value-added warehousing, packaging, contract manufacturing, and transportation. XPO serves more than 30,000 customers with a highly integrated network of over 52,350 employees and 863 locations in 27 countries. In the United States, XPO Logistics employs more than 6,000 people, manages more than 40 million square feet of warehouse space across 160 sites, and serves more than 1,000 customers.

Open Date 1/30/2013  
Location Shelby, NC - 940 Washburn Switch Rd.  
Full-Time/Part-Time Full-Time  
Shift Days  
Position Customer Service Representative - CLS  
  • Maintaining workflow by assisting managers and supervisors with coordination of warehouse duties
  • Serving customers and processing transactions in the warehousing operations
  • Assisting customers and drivers by phone, in person and by email to provide them with great customer service
  • Provide support to warehouse personnel with inventory and pick/delivery of customers’ orders.
  • Maintain a safe a secure work environment
  • Perform other related CSR duties as assigned
Position Requirements

The qualified candidate must have exceptional customer service skills, strong attention to detail and knowledge of computers and Microsoft Office. Additional qualities include the ability to multi task, prioritize effectively and excellent written and oral communication skills.

Jacobson Companies offers a competitive wage and comprehensive benefits package to include medical, dental, vision, 401(k), paid time off and a business casual environment.

Drug screen, background check required.  Jacobson participates in E-verify and is an equal opportunity employer. 




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