Title

Ticketing Agent 


Description

A Ticketing Agent is a front line position that sells and fulfills season passes, triple play cards, and is knowledgeable of resort information, guest solutions, and Ride & Ski School products. 

- Be an accurate and reliable source of information for our Guests and other Employees.

- To posses a good working knowledge and understanding of the products available.

- To be able to confidently and quickly sell and fulfill all required products.

- To be able to assist guest with product related issues.

- To be responsible for a cash float and all monies collected at your sales point.

- To count and balance all monies to the system sales report at the end of each shift.

- To work with the Supervisor or Lead to solve cash over/shorts at the end of a shift.

- To be on time for all shifts and be a positive member of the Guest Services team.

- To perform any tasks or requests as needed from the Manager, Supervisors or Leads.

- Support our mission through consistent teamwork, a positive employee experience, earned customer loyalty, mutual respect and continuously striving to be the best.

- Adhere to all Resort and Department policies and procedures.

 

Position Requirements

- A positive attitude and a commitment to great service.

- Basic Computer Literacy.

- Basic Math Skills

- Prior customer service, retail, or call center experience an asset.

- Ability to work as a team member.

- Must be able to work a flexible schedule including weekends, evenings and holidays.

 

Position Ticketing Agent  


This position is currently not accepting applications.

To search for an open position, please go to http://CrystalSprings.appone.com



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