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Title

Peak Time Member Service Representative 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Description

The primary purpose of this position is to assist Allegacy Federal Credit Union in living out its mission, “to help you make smart financial choices” and support the expected behaviors of the Synergy culture.  To achieve this goal the employee must provide outstanding service to both internal and external members. A key component of this service to identify the financial needs of the member and recommend an appropriate credit union solution. In addition, this position must satisfy member’s financial needs by processing monetary transactions with accuracy. This individual will provide excellent customer service and sell AFCU’s products and services to meet the members’ specific needs.

 
Position Requirements

Knowledge, Skills and Abilities

  • Ability to learn a broad range of skills and products in a short time period.
  • Ability to sell products and services effectively.
  • Ability to diffuse anger quickly and effectively.
  • Ability to handle conflict in a professional manner.

 

Education and Experience

  • Previous customer service experience a plus.
 
Full-Time/Part-Time Part-Time  
Exempt/Non-Exempt Non-Exempt  
Location Allegacy Federal Credit Union - Headquarters  
About the Organization Do you get a thrill out of helping people realize their dreams? Do you believe that strong, personal relationships are critical to financial success? Do you want to work for an organization that has its community's best interests at heart? We do, too. That's why we work for Allegacy. Here, you'll find a challenging, rewarding career in one of the most unique entities of the financial industry. Allegacy Federal Credit Union is a place where inclusion and camaraderie thrive, and where everyone is united in their commitment to serving our members.

 
Pay Grade None Specified 


This position is currently not accepting applications.

To search for an open position, please go to http://AllegacyFederalCreditUnion.appone.com



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