Title

Security Control Room Officer 


Description

At Universal Protection Service, we provide our Security Officers with opportunities that offer both challenges and rewards. We are seeking Security Control Room Officers for prestigious accounts in Silicon Valley.

Responsibilities include but are not limited to:

 

  • The Security Control Room Officer is responsible for monitoring all security, communication and fire /life safety systems within the designated region via the Client Provided Monitoring Systems. Hi-Tech Security experience preferred, strong computer skills required.
  • System knowlege in AMAG, C-Cure and / or Lenel systems monitoring (Basic and Advanced) highly advantageous. GSOC experience highly advantageous.
  • Camera monitoring
  • Internal and External Customer Relations

 

Advanced computer skills and proficiency. Ability to work in a team environment.  Ability to multi-task, discerns patterns in details, think through problems for logical solutions, and remain calm and professional under stress.

 

Benefits:

Universal Protection Service recognizes and rewards our Security Officers' commitment to excellence. Our security officers enjoy advancement opportunities, great salary and benefits including 401(k), a variety of medical, dental and vision options, holiday pay, training and development, and on-the-spot recognition programs.

 

Position Requirements

Qualified Security Professional applicants will meet the following criteria:

  • High school diploma or equivalent required.
  • Must possess a valid Guard License, or have applied and subsequently be issued such a license prior to employment.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • As a condition of continued employment, employee must maintain current active status of BSIS Guard License at all times, and must carry the license at all times while on duty.
  • Must display exceptional customer service and communication skills.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Essential Physical and Mental Functions

  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

EOE/M/F/D/V

 

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

 

Apply online, or visit our San Jose Branch Office, located at 777 N First Street, San Jose, Suite 150. Drop-Ins welcome (professional attire preferred) Mondays through Fridays 8 am-3 pm. We have computer kiosks set up for your convenience.

 

Division West - Universal Protection Service  

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This position is currently accepting applications.


 


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