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Title

Security Control Room Officer - Santa Clara 

Description

At Universal Protection Service, we provide our Security Officers with opportunities that offer both challenges and rewards. We are seeking a Security Control Room Officer for a prestigious account in Santa Clara, CA.

Responsibilities include but are not limited to:

  • The Security Control Room Officer is responsible for monitoring all security, communication and fire /life safety systems within the designated region via the Client Provided Monitoring Systems. Hi-Tech Security experience preferred, strong computer skills required.
  • System knowledge in AMAG, C-Cure and / or Lenel systems monitoring (Basic and Advanced) highly advantageous. GSOC experience highly advantageous.
  • Camera monitoring
  • Internal and External Customer Relations

Advanced computer skills and proficiency. Ability to work in a team environment.  Ability to multi-task, discerns patterns in details, think through problems for logical solutions, and remain calm and professional under stress.

Competitive, DOE + Benefits and 401k

Benefits:

Universal Protection Service recognizes and rewards our Security Officers' commitment to excellence. Our security officers enjoy advancement opportunities, great salary and benefits including 401(k), a variety of medical, dental and vision options, holiday pay, training and development, and on-the-spot recognition programs.

 
Position Requirements

Qualified Security Professional applicants will meet the following criteria:

  • High school diploma or equivalent required.
  • Must possess a valid Guard License, or have applied and subsequently be issued such a license prior to employment.
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test.
  • As a condition of continued employment, employee must maintain current active status of BSIS Guard License at all times, and must carry the license at all times while on duty.
  • Must display exceptional customer service and communication skills.
  • Intermediate computer skills to utilize innovative, wireless technology at client specific sites.

Essential Physical and Mental Functions

  • Stand or walk constantly (for up to an entire shift) on various surfaces (tile, concrete, carpet)
  • Climb stairs, ramps, or ladders occasionally during shift
  • Occasionally bend/twist at waist/knees/neck to perform various duties
  • Occasionally lift or carry up to 40 pounds
  • Run as needed
  • Constant use of both hands and arms in reaching/handling/grasping/fingering while using phone, notepad, writing reports, and other administrative tasks
  • Constant use of eyes (correctable vision to normal level required) to observe, read, interact with public and co-workers, view security monitors; includes hand/eye coordination
  • Read, understand and clearly speak English; constantly use speech and hearing (correctable to normal level required) in communicating with public/co-workers, giving and receiving instructions, using phones
  • Work in various environments including adverse outdoor conditions such as cold, rain or heat;
  • Constant mental alertness and attention to detail required while setting priorities and following up on assignments
  • Must possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner; must be able to use initiative and independent judgment within established guidelines
  • Must be able to frequently prepare written reports and logs in neat, legible handwriting; may require computer skills
  • Must be able to read and understand all operating procedures and instructions
  • Must be able to handle pressure of working with high volume general public (constantly to occasionally depending on assignment)

EOE/M/F/D/V

 

Universal Protection Service is an Equal Opportunity Employer committed to hiring a diverse workforce.

 

Apply online, or visit our San Jose Branch Office, located at 777 N First Street, San Jose, Suite 150. Drop-Ins welcome (professional attire preferred) Mondays through Fridays 8 am-3 pm. We have computer kiosks set up for your convenience.

 
Division West - Universal Protection Service  
About the Organization Proud member of  

This position is currently not accepting applications.

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