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OSC Computer Support Administrator/Video-Teleconferencing Services 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
About the Organization Constellation West is an award winning company that delivers Information Technology (IT) engineering services and solutions along with non-IT subject matter expertise world-wide. Established in 1997, Constellation West continues as an industry leader, partnering with key organizations. As a prime contractor or preferred subcontractor, we have a continual list of opportunities to fill across the nation with multiple agencies such as the Department of Veteran Affairs, Department of Defense, civilian agencies, and national intelligence community. Many of the positions supporting U.S. federal government require our employees be granted security clearances.

Constellation West provides fully integrated solutions spanning all aspects of system/network engineering, system/network administration, data management, information assurance, quality assurance, full lifecycle support, software development, and geospatial information services. Constellation West looks for the right people ready to step up and be part of a dynamic team.

If you are looking for a new challenge and a rewarding opportunity to apply your expertise, knowledge, and problem solving skills, come join our team! Constellation West offers competitive salary and benefits including:

• Tuition reimbursement
• Competitive 401(k) plan
• Competitive Health Benefits
• 10 Paid Holidays!!
• 15 PTO Days!
• Veteran Hiring Preference

Constellation West is proud to be an EEO/AA employer M/F/D/V
Category Information Technology  

Job Description:

OSC Computer Support Administrator/Video-Teleconferencing Services

Responsibilities Include:

  • Perform and enforce IA policies and procedures in compliance with DISA STIGs and AFNETOPS directives for C2 and Intelligence Systems. Maintain, load, safeguard, and destroy cryptographic material provided by the government in support of assigned VTC equipment as required by the COR elected for the meeting and conduct   
  • Act as the central contact responsible for scheduling and organizing point to point and multipoint audio and videoconferences conferences
  • Ensure that each videoconference room is reserved as required by the QAP
  • Coordinate with users and remote site facilitators on special equipment or room configuration requirements
  • Provide an overview of the videoconferencing setting as options (mode, microphone use, etc.) remote and onsite videoconferencing training for room facilitators, conference participants and equipment users
  • Track and manage utilization of video conferencing rooms. To include the following tasks: Maintain, troubleshoot and remediate VTC suite, conduct periodic test calls, support all video conferencing equipment and peripheral devices, contact enterprise videoconferencing technical support staff should technical issues arise and assist in advanced troubleshooting, load and configure videoconferencing software applications, troubleshoot connection anomalies to ensure optimum operation in compliance with Defense Intelligence Security Agency (DISA) Security Technical Implementation Guides (STIGs) and AFNETOPS directives
  • Be available at COR identified VTCs for immediate problem identification and resolution
  • Site Specific Services Required/Information (must support):
  1. Equipment in the maintenance listing is distributed throughout the ACC Ryan Center, Langley AFB, VA
  2. Site supports four CS/RL sites for GCCS systems (through ACC CSS Support): Pentagon (10 servers, 5 arrays, and associated equipment), Hurlburt Field (2 workstations), Warner-Robins AFB (3 workstations and 1 printer), and Pope AFB. (1 workstation and 1 printer)
  3. ACC OSC support is requested throughout the Ryan Center with multiple users




    Position Requirements


    • A minimum of four years of experience (or a Bachelors degree from an accredited institution in a field applicable to this position [e.g. information systems, computer science, math, or engineering] and two years of experience) providing technical expertise and support for VTC systems, including installation, upgrade, and administration of hardware and software; resolution of interoperability issues

    Skills/Personal Qualities:

    • Proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint, Access)
    • Excellent oral and written communication skills
    • Ability to work in a fast-paced, dynamic environment
    • Ability to interface with all levels of management
    • Excellent time management, scheduling, and organizational skills
    • Ability to work well independently or in a team setting

    Clearance:TS/SCI required

    Education, Degrees, Certifications (only if required):

    • Requires DoD 8570.01-M, Information Assurance Workforce Improvement Program, 15 May 2008 certification for IAT Level I.
    Full-Time/Part-Time Full-Time  
    Shift Days  
    Location Langley AFB  
    Number of Openings 1  
    Exempt/Non-Exempt Exempt  
    Req Number INF-13-00117  

    This position is currently not accepting applications.

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