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Title

Insurance Service Representative 

EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.
 
Location Ohio - Cleveland  
Territory/Region  
Category Customer Service  
Description

Main functions & duties:

  • Answering inbound calls from both independent agents and customers
  • Providing that "WOW" service experience for all callers
  • Multi-tasking in several systems daily
  • Phone underwriting when taking endorsements
  • Answering billing questions and taking payments

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

  • Paid Training
  • Medical, Dental, Vision benefits
  • 401k
  • Company Paid Holidays
  • Generous Time-off policy
  • On-site Healthcare Clinic
  • Subsidized parking (including a free downtown parking option)
 
Position Requirements

Required Qualifications:

  • 2-5 years office/customer service experience
  • Computer knowledge - Outlook, typing minimum 30 WPM
  • Ability to adapt to change easily and willingly
  • Ability to multi-task throughout an 8 hour shift
  • Team player
  • Critical thinking skills - ability to make appropriate underwriting decisions daily

Desired Qualifications:

  • Bachelors degree preferred but not required
  • Customer Service Experience (i.e. Retail, Food/Restaurant Industry)

 

 

 
About the Organization National General Insurance is one of the largest automobile insurers in the United States. National General Insurance offers a variety of property and casualty products, including personal auto, RV, motorcycle, commercial auto and homeowners insurance. With a nationwide network of claims professionals, local independent agents and a 24-hour, toll-free claims hotline available 365 days a year, National General Insurance provides superior claims service for its customers.

National General is a fast paced, dynamic, and entrepreneurial organization. Our team members live by and exemplify what we call the 4Es. At National General, we are Energized, Engaged, Empowered, and we Execute every day in order to provide an exceptional experience for our customers! We are passionate about our organization and the value that we add every day. A successful candidate with National General will embody the 4Es. Our team is poised to outperform the competition. We are National General Insurance and with us you can be extraordinary! Come join our team!

In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:

• Paid Training
• Medical, Dental, Vision benefits
• Wellness Programs
• Life and Short/Long Term Disability Insurance
• 401k w/ company match
• Company Paid Holidays
• Generous Time-off policy
• On-site Healthcare Clinic (Winston-Salem and Cleveland offices)
• Subsidized parking (Downtown Cleveland)
 
Req Number CUS-14-00001  

This position is currently not accepting applications.

To search for an open position, please go to http://NationalGeneral.appone.com



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